Recensioni dei clienti per VEVOR Tettoia per Porta d'Ingresso 96.5 x 101.7 cm, Pensilina per Porta Esterna in Policarbonato Trasparente, Tettoia per Finestre UPF 50+ Copertura Tettoia per Porte Finestre Antipioggia Impermeabile
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158 Recensioni
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Awnings
There are nice awnings.
But one had dents in it. Not nice.
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Window door awning canopy 40" x 40"
The product is designed well. BUT the shaded plastic is very cheap materials and in my opinion will not hold up much longer than a year or two if exposed to direct sunlight and wind. The advertisement pictures do not show the clear/shaded canopy in detail. Improve on the materials used and it could be a good value. I've asked for a refund.
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Plastic brackets
The material to connect the sheets appears to be aluminum. However, the brackets are plastic. It would be helpful to include more description on the product page.
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CEO
Title: Unacceptable Refund Process: Excessive Proof Demands and Zero Customer Satisfaction
The refund process for my damaged product has been an unacceptable ordeal. Despite immediately submitting five separate, clear images documenting the damage, the company continues to make excessive demands for proof, clearly attempting to stall or avoid a full refund.
The customer service experience is extremely difficult and has failed to meet any reasonable expectation of satisfaction. When a customer provides overwhelming evidence of a Dead on Arrival (DOA) or damaged item, they should not have to fight for a resolution.
This protracted and difficult process has demonstrated a complete lack of concern for the customer. Unless this qualified refund is processed immediately based on the proof already supplied, I will never purchase from VEVOR again. AVOID if you expect basic customer support for a defective product.
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doesn't hold up to Canadian weather
Easy to put together, looked great but quality does not hold up to Canadian weather. Awning was attached with heavier screws than what came with it in a fairly sheltered location. Swept snow off but that was a little tricky as the "roof" was just corrugated plastic fitted into a couple of thin aluminum channels. After a couple of month the wind ripped it right off and broke the plastic frame. It was not repairable.
Unless you are planning on installing this indoors, I would not recommend it.
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Garbage
After 10 minutes trying to wrestle it together threw it in the garbage. Didn't expect much for 60 bucks but this fell way short. Disappointed.
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A waste of nearly 400 dollars
Vector responded promptly to my damaged goods complaint. With the structural damage done to a corner post this huge package in useless. I spent nearly 400 dollars on a a very heavy box of trash. Vevor offer me 20 dollars. I want the part of a full refund. I will never order from this company again.
My first review never made it to their site. Trevor obviously blocked my review or able to select which reviews they publish.
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Flimsy and poor implementation of a good idea.
The awning looks nice and works well in a very protected environment. It's a pain to install, since you have to build the whole thing first, then hold all of it up level as you mount it. Since this one is around 10ft long, it takes a few people. Next, the panels shift and separate as you move it around for mounting. I decided to use silicone adhesive to help keep it together during installation and help during high winds. It could be ok if they would change the design so you can mount one section at a time.
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Ms.
It wasn't easy putting it together. Not enough screws were sent. I want white and got the silver aluminum. There were 2 imperfections in the clear covering that stand out .
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Water leak inside panel
It works well, but water leaks into the tube in the panel and never dries ouut. Overal outstanding performance.
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