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VEVOR Tettoia per Porta d'Ingresso 96,5x297,5 cm, Pensilina per Porta Esterna in Policarbonato Trasparente, Tettoia per Finestre UPF50+ Copertura Tettoia per Porte Finestre Antipioggia Impermeabile

Recensioni dei clienti per VEVOR Tettoia per Porta d'Ingresso 96,5x297,5 cm, Pensilina per Porta Esterna in Policarbonato Trasparente, Tettoia per Finestre UPF50+ Copertura Tettoia per Porte Finestre Antipioggia Impermeabile

recensioni dei clienti

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Le recensioni dei clienti, comprese le valutazioni a stelle dei prodotti, aiutano i clienti a saperne di più sul prodotto e a decidere se è quello giusto per loro.
Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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164 Recensioni
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Brian Andrews Brian Andrews
Flimsy and poor implementation of a good idea.
The awning looks nice and works well in a very protected environment. It's a pain to install, since you have to build the whole thing first, then hold all of it up level as you mount it. Since this one is around 10ft long, it takes a few people. Next, the panels shift and separate as you move it around for mounting. I decided to use silicone adhesive to help keep it together during installation and help during high winds. It could be ok if they would change the design so you can mount one section at a time.
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Risposta del servizio clienti: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
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sonia sonia
proprietaire
Non je ne recommande pas, décue du produit l eau s infiltre a l intérieur du polycarbonate ca fait plus de 12 jours et ca ne sèche pas et avec l hiver qui s en vient ca va gelé et se casser j ai contacté le service a la clientele et on me dit de mettre de la colle sur les cotés pour empecher les infiltrations. ce produit n est pas concu pour le climat canadien
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Shawn Ganjoor Shawn Ganjoor
Owner
I am still desperately waiting for a return label instructions as to what to do. It’s been very disappointing. It’s been so long boxes are in the middle of my hallway. Very frustrating. The product is not the quality I was expecting very disappointed please please kindly reply to my email. Thank you very much.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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do not buy do not buy
junk
came in broken. chatted with them they said they would send another one. never heard back. chatted again they said they never spoke with me but would send a replacement. another month goes by. No replacement and no refund. Chat with them again and they say again that nobody spoke to me. Don't waste your money
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Customer Customer
CEO
Title: Unacceptable Refund Process: Excessive Proof Demands and Zero Customer Satisfaction The refund process for my damaged product has been an unacceptable ordeal. Despite immediately submitting five separate, clear images documenting the damage, the company continues to make excessive demands for proof, clearly attempting to stall or avoid a full refund. The customer service experience is extremely difficult and has failed to meet any reasonable expectation of satisfaction. When a customer provides overwhelming evidence of a Dead on Arrival (DOA) or damaged item, they should not have to fight for a resolution. This protracted and difficult process has demonstrated a complete lack of concern for the customer. Unless this qualified refund is processed immediately based on the proof already supplied, I will never purchase from VEVOR again. AVOID if you expect basic customer support for a defective product.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ron poirier Ron poirier
Window awning
Waited over on month and the order was never delivered, thus, order csncelled
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Risposta del servizio clienti: "Hi there! We're truly sorry to hear you had a disappointing experience, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "
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SK SK
doesn't hold up to Canadian weather
Easy to put together, looked great but quality does not hold up to Canadian weather. Awning was attached with heavier screws than what came with it in a fairly sheltered location. Swept snow off but that was a little tricky as the "roof" was just corrugated plastic fitted into a couple of thin aluminum channels. After a couple of month the wind ripped it right off and broke the plastic frame. It was not repairable. Unless you are planning on installing this indoors, I would not recommend it.
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Useless plastic sheet... Useless plastic sheet...
Flimsy and corregulade plastic
Would not survive a winter in Québec... Cheap corregulade plastic, like the cardboard that won't last
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Dylan C Dylan C
Garbage
After 10 minutes trying to wrestle it together threw it in the garbage. Didn't expect much for 60 bucks but this fell way short. Disappointed.
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Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
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Crap company Crap company
Crap company
Awful products
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Risposta del servizio clienti: To our respected customer, thank you for being patient and cooperative. We’re proactively addressing your issues and are focused on finding a resolution that you’ll be happy with. Please check your ticket and email on a regular basis for updates regarding the progress. If you need further assistance or have more questions, don’t hesitate to reach out.
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