Recensioni dei clienti per VEVOR Tettoia per Porta d'Ingresso 96,5x297,5 cm, Pensilina per Porta Esterna in Policarbonato Trasparente, Tettoia per Finestre UPF50+ Copertura Tettoia per Porte Finestre Antipioggia Impermeabile
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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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164 Recensioni
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Flimsy and poor implementation of a good idea.
The awning looks nice and works well in a very protected environment. It's a pain to install, since you have to build the whole thing first, then hold all of it up level as you mount it. Since this one is around 10ft long, it takes a few people. Next, the panels shift and separate as you move it around for mounting. I decided to use silicone adhesive to help keep it together during installation and help during high winds. It could be ok if they would change the design so you can mount one section at a time.
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proprietaire
Non je ne recommande pas, décue du produit l eau s infiltre a l intérieur du polycarbonate ca fait plus de 12 jours et ca ne sèche pas et avec l hiver qui s en vient ca va gelé et se casser j ai contacté le service a la clientele et on me dit de mettre de la colle sur les cotés pour empecher les infiltrations. ce produit n est pas concu pour le climat canadien
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Owner
I am still desperately waiting for a return label instructions as to what to do. It’s been very disappointing. It’s been so long boxes are in the middle of my hallway. Very frustrating. The product is not the quality I was expecting very disappointed please please kindly reply to my email. Thank you very much.
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junk
came in broken. chatted with them they said they would send another one. never heard back. chatted again they said they never spoke with me but would send a replacement. another month goes by. No replacement and no refund. Chat with them again and they say again that nobody spoke to me. Don't waste your money
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CEO
Title: Unacceptable Refund Process: Excessive Proof Demands and Zero Customer Satisfaction
The refund process for my damaged product has been an unacceptable ordeal. Despite immediately submitting five separate, clear images documenting the damage, the company continues to make excessive demands for proof, clearly attempting to stall or avoid a full refund.
The customer service experience is extremely difficult and has failed to meet any reasonable expectation of satisfaction. When a customer provides overwhelming evidence of a Dead on Arrival (DOA) or damaged item, they should not have to fight for a resolution.
This protracted and difficult process has demonstrated a complete lack of concern for the customer. Unless this qualified refund is processed immediately based on the proof already supplied, I will never purchase from VEVOR again. AVOID if you expect basic customer support for a defective product.
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Window awning
Waited over on month and the order was never delivered, thus, order csncelled
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doesn't hold up to Canadian weather
Easy to put together, looked great but quality does not hold up to Canadian weather. Awning was attached with heavier screws than what came with it in a fairly sheltered location. Swept snow off but that was a little tricky as the "roof" was just corrugated plastic fitted into a couple of thin aluminum channels. After a couple of month the wind ripped it right off and broke the plastic frame. It was not repairable.
Unless you are planning on installing this indoors, I would not recommend it.
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Flimsy and corregulade plastic
Would not survive a winter in Québec... Cheap corregulade plastic, like the cardboard that won't last
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Garbage
After 10 minutes trying to wrestle it together threw it in the garbage. Didn't expect much for 60 bucks but this fell way short. Disappointed.
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Crap company
Awful products
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