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VEVOR Tenda Riparo da Campeggio Pop-Up, Parasole a 6 Lati con Finestre in Rete, Borsa da Trasporto Portatile, Picchetti da Terra, Tende di Grandi Dimensioni per Campeggio all'Aperto, Prato e Giardino

Recensioni dei clienti per VEVOR Tenda Riparo da Campeggio Pop-Up, Parasole a 6 Lati con Finestre in Rete, Borsa da Trasporto Portatile, Picchetti da Terra, Tende di Grandi Dimensioni per Campeggio all'Aperto, Prato e Giardino

Marrone 3.6x3.6 m

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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Marshall Munson Marshall Munson
camper
Marrone 3.6x3.6 m
1st use was a hot sunny couple of days and the screen tent worked well. 2nd use was camping with the family last weekend. It rained 2 nights. We moved everything into the tent to keep it dry. The entire seam between the roof and sides of the screen tent leaked profusely. A lot of equipment was wet in there. The roof also leaked somewhat, but the seam was terrible. It should have been factory seam taped. Other seams are taped. The side panels worked well keeping rain from coming in the sides. Disappointed in the lack of sealer around the roof/side seam. The size is great and setup was easy. If not for the soaking inside, it would be a great screen tent.
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Risposta del servizio clienti: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
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Valentine Valentine
Mr
Marrone 3.5x3.5 m
Great idea. But the quality is very disappointing. Single seams. The Vaycro is poorly attached and will most likely start to come off soon.
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Risposta del servizio clienti: Dear valued customer, We appreciate your feedback. Please accept our apologies for any inconvenience this may have caused. For quick help, reach out through our "Contact Us" page online—our after-sales team is standing by. Thank you for your understanding.
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Service Complaint Service Complaint
Service NOT SO GOOD
Marrone 3.6x3.6 m
Tent came with missing parts and I had to contact service many times in order to get these parts ordered. They advised it will take 2 weeks to get these sent, yet you can get the complete tent sent in 2 days after placing the order. This was complete non sense so we had to argue and finally they were offering us money to accept this wait time, but I just wanted a new tent sent out. After 2 weeks we finally did receive a replacement. As far as the tent is concerned it is Okay for the price. Not Happy Customer!!!!
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Risposta del servizio clienti: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
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Danny Danny
Guy
Marrone 3.81x3.81 m
Was late to open my order this summer, My bad, should know bettre but and just opened the bag and set it up and found that two support poles for the doorway are missing. Can't properly use it without and no substitutes are available. Seems to be as common mistake with Vevor with most of their stuff
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George Munoz George Munoz
Pop up tent
Verde 3.66x3.66 m
I like it , but it comes with stakes and rope but the tent has nowhere to tie to. Just used it and it got blown over and ripped. Total bad design. No loops at top or bottom. Ridiculous not to have and tie points.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Do not buy!
Marrone 3.6x3.6 m
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gina Gina
No canopy, no refund
Marrone 3.6x3.6 m
I mailed it back 3 weeks ago and still have not gotten my refund
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Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LaVon Murphy LaVon Murphy
Mz
Marrone 3.6x3.6 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cindy Taylor Cindy Taylor
Danaged
Marrone 3.6x3.6 m
Received damaged
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Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Darryl Timbers Darryl Timbers
Missing parts
Verde 3.66x3.66 m
Missing parts  1 Missing parts  1 Missing parts  1
Shipping was fast that’s the only good thing about this transaction. Shelter arrived and took it camping Went to set it up after many attempts to get it we found out it was missing a support bar. Asked for a refund and I got that VEVOR will ship the missing part. Not happy with the purchase or the customer service provided
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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