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VEVOR Tenda Riparo da Campeggio Pop-Up, Parasole a 6 Lati con Finestre in Rete, Borsa da Trasporto Portatile, Picchetti da Terra, Tende di Grandi Dimensioni per Campeggio all'Aperto, Prato e Giardino

Recensioni dei clienti per VEVOR Tenda Riparo da Campeggio Pop-Up, Parasole a 6 Lati con Finestre in Rete, Borsa da Trasporto Portatile, Picchetti da Terra, Tende di Grandi Dimensioni per Campeggio all'Aperto, Prato e Giardino

Marrone 3.6x3.6 m

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Gina Gina
No canopy, no refund
Marrone 3.6x3.6 m
I mailed it back 3 weeks ago and still have not gotten my refund
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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LaVon Murphy LaVon Murphy
Mz
Marrone 3.6x3.6 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cindy Taylor Cindy Taylor
Danaged
Marrone 3.6x3.6 m
Received damaged
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Just me Just me
Owner
Marrone 3.6x3.6 m
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mark Boesch Mark Boesch
Home owner
Marrone 3.6x3.6 m
This has been one of the worst buying experience of our adult life. Never received the Screen Room to our home. When we asked questions about when it would arrive never received a real answer . Had to get with our Credit Card Company to dispute the charge. We will not use this company again. Never got a straight answer from any correspondence. Cannot answer survey questions due to never receiving product.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Ronald olwig Ronald olwig
Not a good one thus time
Marrone 3.6x3.6 m
Rip in one of the screen , some rods were not in
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we hope this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to inform you that we’ve completed all necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this may have caused—your satisfaction is our top priority, and we’re dedicated to ensuring things are made right.
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Charis Ard Charis Ard
Ma
Marrone 3.6x3.6 m
Gazebo was inside out when we opened it the first time and there are holes in the screen. Have to wonder if we got one somebody returned.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Robin Robin
12x12 screen gazebo
Marrone 3.6x3.6 m
Very poor customer service,product arrived with manufacturer defect small hole in roof waited a day and customer service said I have to wait 3-4 business days for a service technician to respond back on how to assist me with my issues Simple fix is return the damaged one and send me a replacement
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
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Angel Angel
Self
Marrone 3.6x3.6 m
Horrible. The sides continually collapse in if you even blow the air. I just set mine up as I have cancer so I couldn’t set it up for a few months and part of it has a tear and one area was broke and couldn’t be put in place unless 4 ppl bent a piece. Would never recommend. Waist or money.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
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Larry Larry
Owner
Marrone 3.6x3.6 m
The tent is easy to install. We jbought it in Nov 2024, but did not install it until Jan 2025 and so far the fiberglass support rod pockets ripped out, all stake down tabs ripped off, the door support fiberglass rod 2 piece elastic broke, tent stakes that came with it were very poor quality, had to buy new ones that were stronger and gave more support, the roof caves in when windy. Over all poor quality. There are 3 in the park exactly alike and so far 1 was totally torn up and went into the dumpster. Overall quality is not very good. Does not stand up in weather. We are very disappointed with this purchase.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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