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VEVOR Tenda Gonfiabile per Campeggio da 2 a 4 Persone con Pompa Manuale, Ideale per Glamping in Famiglia, in Tessuto Oxford 420D Impermeabile, con Lucernario Tettoia Presa per Stufa Finestre in Rete

Recensioni dei clienti per VEVOR Tenda Gonfiabile per Campeggio da 2 a 4 Persone con Pompa Manuale, Ideale per Glamping in Famiglia, in Tessuto Oxford 420D Impermeabile, con Lucernario Tettoia Presa per Stufa Finestre in Rete

320x250x210 cm 2-4 persone con tetto apribile

recensioni dei clienti

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252 Recensioni
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SB SB
Received wrong size
5-8 Persone 4x3x2 m
I ordered the 5-8 person version, when the box arrived I noticed it was lighter than I was thinking it should be. Checked the specs and should have been about 40 lbs, put it on the package scale at work and it was only 27.5- open the box and the manual is for the 3-5 person version and the weight of the package corresponds with that. Currently waiting on a resolution from customer service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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María Angustias Moreno Escobar María Angustias Moreno Escobar
La tienda de desinfla
3-5 Persone con Tettuccio 3x2x2 m
Me fui a un camping de mi ciudad para probar la tienda y desde el primer día a las cuatro o como cinco horas máximo se desinfla. Llevo tres noches y está ha sido la peor, me he despertado con la tienda en la cara Son las 4:26 de la madrugada y estoy desesperada. Que hago para solucionar éste problema?
0 persone l'hanno trovato utile
Risposta del servizio clienti: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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 S Moj S Moj
Customer
4-6 Persone 3x3,1 m
Very pretty. Easy set up. Not water proof/ resistant. First use this week. 2 days sunny no issues. Today light rain. Water dripping inside from seams where the fabric is stitched to hold air tubes. I have a tarp over center of tent. Unfortunately the tarp was not large enough to cover the top of tent completely. Where the extra tarp does not cover rain is slightly dripping.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
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Garry Garry
Not worth buying.
3-5 Persone con Tettuccio 3x2x2 m
It leaks badly in heavy rain, the light colour makes sleeping impossible and the pump broke on the second use.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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Not enough ventilation Not enough ventilation
Too hot in the summer
3-5 Persone con Tettuccio 3x2x2 m
There is barely any ventilation or windows in the top of the tent. Also the pitch of the canopy is too high and the sides too low so you can't see around it or underneath, basically a tunnel. If there is a breeze, sure you won't roast. Otherwise...
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Creal Creal
Box damaged and wet, tent looks previously opened
5-8 Persone 4x3x2 m
Box damaged and wet, tent looks previously opened 1 Box damaged and wet, tent looks previously opened 1 Box damaged and wet, tent looks previously opened 1 Box damaged and wet, tent looks previously opened 1
The box it came in looked re-closed and there are older stains from some liquid. Cannot tell what kind. The tent looked messy folded and I cannot estimate what that fluid was and what it did. They reacted to my ticket with that it is dhl’s fault, which is nonsense. The stains are older. I don’t see how they could have done this (maybe with a blowdryer??) in 24 hours. I think it’s not very nice to ship a openend or returned item like new. Also in price. At least be honest about a opened and used item. Next time a more reliable shop for me and we will reach about this one to kampeermeneer.nl to warn people about vevor.
6 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Nesha Nesha
Leak at the beam on first try
4-6 Persone 3x3,1 m
Leak at the beam on first try 1
I finally got around to pumping up my inflatable tent, and as soon as I did that, I noticed there is a leak at the sea on the inside for this tent. I am under a 12 month warranty and since I tried to reach out for a solution, they said that it is not a serious problem and only offered $35 to fix it. Please be cautious when ordering this type of tent and dealing with this company this is the second time I had an issue with a with a different product and they did not want to honor their warranty. The warranty means nothing if they do not respond or fix the problem.
6 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Never again Never again
VEVOR may want to package their products just a tad better
8-12 Persone con 2 Lucernari 4,8x3,6x2,2 m
VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1
VEVOR apparently is unable to prepare shipment all that well. In addition to that, they are a nightmare to deal with. It takes about 24 hours to answer each request, the requests they ask are ridiculous and redundant, then you pretty much go nowhere with them. I'm seeking alternative means to take care of this issue. You HAVE to see these pictures. Even then, VEVOR doesn't wish to do anything. This is an inflatable tent! I truly wish I could share the video. The photos tell the tale but don't do it as much justice as the video.
7 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Lamis Lamis
Very bad after sales support
3-5 Persone con Tettuccio 3x2x2 m
I asked for a return of the tent more than a week ago, but the support keeps sending automated emails of we will check and come back to you within 48 h. But obviously they dont. Now I cant return the 1K + tent its a scam!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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David David
Diaz
4-6 Persone 3x3,1 m
I never received anything.I also had asked for a store credit to get another tent
0 persone l'hanno trovato utile
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