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VEVOR tenda garage 3,7 x 6 x 2,96 m tenda garage in PE rivestito su entrambi i lati da 180 g/m² e tubo in acciaio zincato tenda magazzino posto auto coperto diametro colonna 38 mm grigio scuro

Recensioni dei clienti per VEVOR tenda garage 3,7 x 6 x 2,96 m tenda garage in PE rivestito su entrambi i lati da 180 g/m² e tubo in acciaio zincato tenda magazzino posto auto coperto diametro colonna 38 mm grigio scuro

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Robert D Robert D
12x20 carport
Purchased this carport, easy setup to put together seemed to do well for a few months till winter on the first snowfall we had 6 inches of snow and it collapsed the carport and bend all the legs. I do not recommend this carport if you live in a snowy area.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,thank you for reaching out to us and sharing your concerns. We genuinely appreciate your feedback and understand how important it is for you to have a positive experience with our products or services.
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Leroy Leroy
sales
sales 1 sales 1
First snow storm, collapsed, the one next to it is a Harbor Freight, been up for about 5 years now, paid the extra thinking I was getting a better Carport, NOTTTT!!!!
10 persone l'hanno trovato utile
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Orilla Orilla
Off-grid girl
Did not receive the package and their customer service sucks because after sending them the information from FedEx giving them the go to FedEx com and put the tracking number in and go look at the picture yourself to see that only one of the two packages that I ordered was delivered and that I need to know where my other package is and they just said oh well you know call your friends ask your neighbors. I live in a remote area and have no Neighbors. The photo clearly shows that only one package was delivered and customer service will now not respond. And of course it was the most expensive item that I ordered. Almost $300
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Joe Joe
Didn't last a week
I got this 12x20ft tarp shed because Harborfreights 12x20ft sheds were out of stock at my local store and this vevor one was like $100 cheaper. If you have a choice between the 2, just get the Harborfreight one. I like some of vevor's stuff but this tarp shed was a huge disappointment.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Chris Chris
Not happy
I was built good just blew away in 75 miles an hour wind 4 weeks after installation
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
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Julian Kruse Julian Kruse
Disappointed
Very disappointed in this item lasted barely 9 months was hoping it would last to house my parents vehicles.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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jimbo jimbo
coveret
I like the style and all but the product is not very strong . few months after I installed it I had to get new front door panel because gromets ripped out of material. took about a month to get it warranted . now its been a year and 6 months its a windy day and side pannel are blowing all over the place gromets again ripped out !! off of warranty !! dont waste your money poor design with gromets and miny bungey cords !!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
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Bernard Wray Fonner Bernard Wray Fonner
Manager
Was very disappointed by the unit. It completely collapsed with less than 3 inches of snow. The roof tarp doesn't hold up to sun and is very brittle.
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Risposta del servizio clienti: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
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Justin lamos Justin lamos
Bad
I am very disappointed with in the first 2 months this thing has flipped because of WIND I would like a full reimbursement or refund this was very upsetting to get something that just was destroyed by wind not even snow I emailed please answer back as soon as possible
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Steve Steve
Dont do it
I am very unsatisfied with this product. At first glance, the materials seem sturdy. But after following the directions and tying it down with all of the components that were supplied, we had one rain storm come through which turned the entire structure into a pretzel. This was not a strong storm. Unfortunately the elbows and poles all bent or broke off. It’s just not worth it. Unless you plan on using this for like one afternoon at a time, (taking up and taking down) I don’t recommend purchasing. It’s just too flimsy and turns into a hot air balloon. Still waiting to hear back from them, as the failure was within a week of putting it up.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced. Please be assured that your case is currently under review, and we are actively working on finding a solution that will meet your needs and expectations.During this time, we kindly ask you to keep an eye on your ticket updates and/or your email inbox.
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