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VEVOR Telecamera per Ispezione Tubazioni 30 m con WiFi, Telecamera Endoscopica IP68 con 12 Luci LED, Alimentazione CC, Collegamento a Smartphone e Tablet, per Ispezione di Fognature e Scarichi, Giallo

Recensioni dei clienti per VEVOR Telecamera per Ispezione Tubazioni 30 m con WiFi, Telecamera Endoscopica IP68 con 12 Luci LED, Alimentazione CC, Collegamento a Smartphone e Tablet, per Ispezione di Fognature e Scarichi, Giallo

30m

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8 Recensioni
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8 recensioni
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Phil73 Phil73
Workplace usage
30m
Workplace usage 5 Workplace usage 5 Workplace usage 5
All I can say right now after my first use this morning, installing the app at first is in Chinese, but i had the option to translate to English which went well afterwards that's why i gave it a 4 star for ease of use. Once app is installed and transferred to the wifi of the camera, it was very easy to use in taking pictures and videos. downloading was a charm too, plug in to pc and transfer like any other transfers.
5 persone l'hanno trovato utile
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theohughes74@gmail.com theohughes74@gmail.com
Once you get past the setup it's pretty good
30m
Once you get past the setup it's pretty good 4
I made a mistake and ordered 2 of these without reading the description closely and not realizing they don't have a screen so when I got them rather than going thru the hassle of returning I gave it a shot. I would give it 5 stars for the price but initial setup was a hassle, a normal person might run in to trouble and get frustrated. This was on an Android: Scanned the code on the machine and found where to download the .apk, got a warning of unknown file, selected download anyway, went to my download folder with File Manager, clicked on the file, selected "Allow File Manager to install this type of file" and gave permission, got a warning about installing unknown .apk, selected install anyway, opened the file, it's in Chinese, tapped randomly on things until I saw the word English and tapped that switching it to English, closed the app. Turned on the machine, opened WiFi on my phone and found WiFi_C032EE, entered 12345678 as the password and selected "auto reconnect". Turned on the machine and waited a second for it to connect to the phone, once successful opened the app and tapped the Play icon. If you do any of these things out of order or select no on any of the permissions or deny on any of the warnings you'll get stuck unless you know how to dig in to Android settings to change them and then you end up leaving a 1 star review. If you open the app first then turn the camera on it won't work, you have to turn on the camera, wait until the Wi-Fi icon on the top right of your phone stops blinking and stays solid then open the app. Once you get everything set up now it's just turn the camera on and your phone auto connects then you open the app and you're ready to go, doesn't take me any longer than the other cameras I have. I got a 3rd party phone clip that I attached to the machine and it's pretty slick. Anyhow the camera head is nice and hefty, good weight to it for pushing, video is nice and clear, using the app was pretty straight forward, cord is decent, after a few 90s pushing past 50' gets difficult, down a straight pipe 100' is fairly easy unless there's a lot of scale buildup or crap in there. It's not auto leveling, no built in sonde, no foot counter. Personally I like the camera. Once you get past the initial setup and used to using it with your phone for the price it's a decent camera.
4 persone l'hanno trovato utile
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john john
Worked well
30m
Unit works well. The camera app works OK
2 persone l'hanno trovato utile
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Bill Lawyer Bill Lawyer
Bill.lawyer@in-depthnchomeinspections.com
30m
While I like features of this product, when purchasing, the link that was given from this company took me to an application that was in Mandarin. After arguing with them for a month, I had to do enough research myself. I downloaded almost twenty applications and had to delete every one in order to find the right one.That was compatible with this product. I do like the product, but this company's customer service is absolute garbage.And I would not recommend anybody ever purchasing anything else from them. They have a hotline that you can call.And when you call them, you get, put on, hold 43 minutes, and then they come back and tell you that they have no representatives available to answer your call.And say I suggest you call back later and they hang up on you. Same on you VEVOR! if you can put out such great products, why can't you work on your shotty customer service. I will never buy another product from your company. I have plenty of plumbers in the industry that have told me to steer away from your company's products.And now I understand why. If I could give you a negative fifteen stars, that would be my rating for your company.Your products and your customer service.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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..*** ..***
Doute de fiabilité informatique
30m
Doute de fiabilité informatique 1
Apparemment bien conçu sur un certain nombre de caractéristiques, mais je n'ai pas testé l'appareil pour visiter le forage dans mon jardin. Vevor m'a transmis la notice en français après l'avoir demandée, ce que j'ai apprécié. Quand j'ai voulu télécharger l'appli "CamerPhone" sur mon téléphone, j'ai eu un avis négatif d'un logiciel non vérifié et probablement espion. Je préfère ne pas prendre des risques.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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iNspect iNspect
Sewer WiFi upgraded? to what?
30m
This sewer scope was supposed to have had a counter in it, nothing that measures the length of the sewer cable going in. Not good and then I lose connection in the sewer where it freezes, so this is a inferior product. I can't use this at all, no measurement in it. I need to return for a full refund and send this back.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Hans Hans
Mr
30m
App not working on either iPhone or Android. Contacted support and they dont solve the problem so i dont know if the product works or not.
4 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Richard Richard
Owner
30m
Horrible product waited weeks for it to be delivered. I specifically purchased this because it was Wi-Fi and could connect to my phone. The iOS app does not function the android app. You have to force it to bypass all security because it’s no longer carried on the Google play store once you do get it, downloaded by forcing through all the security blocks. It’s all in Chinese so you have absolutely no idea what you’re agreeing to nor any directions on how to set it up.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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