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VEVOR Telecamera per Fognatura 100 m Telecamera per Scarichi Autolivellante, Schermo Tattile 256,54 mm Trasmettitore 512 Hz Contatore di Distanza, Telecamera Idraulica a Serpente IP67 con Luci-12 LED

Recensioni dei clienti per VEVOR Telecamera per Fognatura 100 m Telecamera per Scarichi Autolivellante, Schermo Tattile 256,54 mm Trasmettitore 512 Hz Contatore di Distanza, Telecamera Idraulica a Serpente IP67 con Luci-12 LED

100 m Trasmettitore 512 Hz - Contatore Distanza Schermo 256,5 mm

recensioni dei clienti

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KanalFritz KanalFritz
GmbH
30 m Trasmettitore 512 Hz - Contatore Distanza 228,6 mm Schermo
Ich habe diese Kamera neu gekauft und bereits bei der ersten Benutzung massive Probleme festgestellt. Der Kamerakopf hat einen Wackelkontakt, und schon nach dem ersten 45-Grad-Bogen kam es zu einem kompletten Bildausfall. Auch beim zweiten Einsatz trat dasselbe Problem auf. Ich musste den Kamerakopf ständig drehen, um überhaupt ein Bild zu bekommen. Während der Befahrung fällt das Bild regelmäßig aus, und es erscheinen schwarze Streifen. Ein zuverlässiges Arbeiten ist damit nicht möglich. Für den professionellen Einsatz ist diese Kamera absolut ungeeignet. Bei diesem Preis hätte ich eine deutlich bessere Qualität erwartet. Zusätzlich wurde die Lieferung nicht wie versprochen zugestellt, sondern kam zwei Tage verspätet an. Ich werde die Kamera zurücksenden. Insgesamt bin ich sehr enttäuscht und kann dieses Produkt nicht empfehlen.
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Risposta del servizio clienti: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Macaluso Macaluso
Owner
Can not get to aperson to see how to return a item
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David C Harris David C Harris
Owner
There is a bad connection from the reel to the monitor right out of the box. And after two uses in dirty air ducts the lens is all scratched and "foggy" looking (no longer a clear picture). It is usable, but not great. It is just poor workmanship and quality parts. But the price is good. If I get another one I would put a lens protector like for a cell phone camera on the lens. Also, trying to get the Vevor customer service to warranty or fix these machines is hard for me. I guess, I can't quite send them the right pictures or videos because they keep asking for pictures or video of the problem even though I have sent them. But because they are a low cost product, I just buy a new one instead of fighting their warranty system.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott Scott
Field Sup
Horrible shipping. I was supposed to have it on 12/9 and did not receive it until 12/17. This is also the 3rd one we have purchased in 3 years. They only last about 1 to 2 years and then they break.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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jd jd
erreur facture
50 m Localizzatore 512 Hz - Marcatura Lunghezza Cavo Senza Autolivellamento
Bonjour, la facture générée ne correspond pas au montant de la commande
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Risposta del servizio clienti: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Ian Ian
Plumber
Purchased to use with for my plumbing company. It stopped working after 2 weeks from the day I recieved it. Screen stays black when i turn on the unit. Sent a complaint to vevor customer service and have heard nothing back. Not impressed.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Peter Peter
Defekt
100 m Trasmettitore 512 Hz - Contatore Distanza Schermo 256,5 mm
Hallo der Artikel ist defekt will zurückschicken bekomme bis heute kein Retuschein. Ich warte bis sich endlich ein Mitarbeiter meldet.
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Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Problem umgehend behoben wurde. Bei weiteren Fragen können Sie sich gerne erneut an uns wenden.
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JOEL JOEL
GERANT
100 m Trasmettitore 512 Hz - Contatore Distanza Schermo 256,5 mm
Camera de qualité moyenne, en revanche tres mauvais SAV, nous avons cassé le cable reliant la camera a l'ecran. Le site est incapable de me re facturer uniqument le cable. Celà fait un mois que je bats avec eux il font semblant de rien comprendre, c 'est insuportable.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Pour toute question, n'hésitez pas à nous recontacter.
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Chris Chris
Works Great When It Works
This camera works great when it works. However the problem is that it has quit multiple times and parts take a long time to get. When you depend on it for your business, you dont want to wait 2-3 weeks for parts.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Justin P Justin P
Product broke right away in customer service is practically non-existent
Product broke right away in customer service is practically non-existent 1
I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.
4 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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