Recensioni dei clienti per VEVOR Telecamera per Fognatura 50 m Telecamera per Ispezione di Condotte Autolivellante con Schermo 1080P 228,6 mm Zoom 36X, Telecamera Idraulica Impermeabile IP68 con Luci-12 LED, Scheda da 32 GB

I'm a plumber by trade, I've had this camera for over 1 year and I want to explain to you why this product and most likely this company is awful. First. They made me think their product warranty will help me fix this camera. WRONG. The design makes this camera beyond fixable, and it is designed to break. As I said, where the camera head connects to the cable of the camera is so flimsy that with simple usage, the cables get damaged. The repairs under warranty take over three months to arrive at the house. Within a few uses, it breaks again, and now you have to make another warranty claim, which will take another three months to arrive at your house. That broke again by the time they attempted to fix it twice. They told me it was out of warranty. And now won't give me my money back for a problem WHICH THEY NEVER ADDRESSED OR FIXED WHILEEEE IT WAS UNDER WARRANTY. Not to mention that when I had this problem, I was not able to use the camera for my business, causing me to lose money on pipe repairs, inspections etc. Absolutely awful design which uses 4 measly soldrerd wires inside a to hold the main camera head to the cable which break upon simple use inspecting pipes. I will say that every other component is reasonably designed and works well. I do like the screen, the portability, the battery. But what is all that useful for when the main part of it breaks constantly? And the thing doesn't work at all? It wouldn't matter if it's made of gold. If it consistently breaks, and they take three months every time to send you a repair that they're pretending to help you with that just breaks again. Don't waste your money.

unable to locate the lines.

The unit works as it should, the cable is super flimsy and im fraid it won't last.

Having several issues with the camera since the third time I used it, Not all of the LED lights work, the screen flickers really bad, the camera does not turn on unless it’s plugged in even with a charged battery. I would like for customer support to reach out to me on this severely disappointed for the 900$ I spent, I attached a video of the screen flickering.

Leider ging die Kamera schon nach fast 9 Monaten Kaput! Der Support bei Vervor ist eine Katastrophe!!!!!!!!!!!!!

This camera and experience has been the worst of my 20-year career in the sewer drain industry. The camera stopped working on my very first job in it. After several emails they finally sent me a new camera head and not a full camera like I preferred seeing as it didn't work at all. The camera head made the picture show up after I got it, but it didn't have a 512hz locator on it like my original was supposed to. I have now been emailing back and forth with them for a month and we are getting absolutely nowhere. They told me they're going to send me another new head and I accepted. The next message offered a $70 refund for my frustration but they're making it sound like it was a $70 refund for the camera. I highly recommend everybody steer clear of these guys. The customer service will drive you insane.

Don't waste your money on it. Was broken right out of the box. Never worked right from the day I got. Did all the troubleshooting and more and nothing would fix it. Contract Vevor about 200 emails and 3 weeks of fighting with them they finally decide to first offer me a new cable that was going to take 2 weeks to get. I said no then they offer me $212 back and to keep the broken camera. Then they finally offer me a full refund of my money and to send the camera back. Sent it back and still a week after they told me they issued the credit I have not gotten it on my credit card. SO don't waste you time with this product or the company.

First time using canasta didn’t work been trying to get exchange or refund but won’t get and answer from customer service really bad customer service

I ordered 3 cameras and only received 2. I sent an email with no reply

Camera works beautifully, self leveling feature is awesome. I haven't used the locate that came with it, I recommend using a rigid locator if you want accurate location. I recommend going with a model that has a stronger push rod, this model has a 5mm pushrod. Works great however on longer lines or lines with several bends this model has troubles getting through. I use mine in an industrial/commercial application cleaning sewer lines and for the price it's a incredible deal. I highly recommend buying this tool.