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VEVOR Telecamera per Fognatura 30 m Telecamera per Scarichi Autolivellante con Trasmettitore 512 Hz Contatore di Distanza, Schermo da 228,6 mm Telecamera Idraulica HD 1080P a Serpente con Luce-12 LED

Recensioni dei clienti per VEVOR Telecamera per Fognatura 30 m Telecamera per Scarichi Autolivellante con Trasmettitore 512 Hz Contatore di Distanza, Schermo da 228,6 mm Telecamera Idraulica HD 1080P a Serpente con Luce-12 LED

30 m Trasmettitore 512 Hz - Contatore Distanza 228,6 mm Schermo

recensioni dei clienti

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530 Recensioni
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Justin P Justin P
Product broke right away in customer service is practically non-existent
Product broke right away in customer service is practically non-existent 1
I recently purchased this product and it stopped working right away. It is in practically brand new condition. I have gone back and forth with customer service for the last 2 days and I'm not getting anywhere. Spent almost $800 on this product and it worked for less than an hour. Extremely disappointed and not getting anywhere with customer service.
4 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Devon Brown Devon Brown
Owner
Owner 1 Owner 1
Decent camera for homeowner use. They do not hold up on regular use. Warranty is a whole other story. You ask a question and they take 48 hours to respond. So just figuring out what is wrong could take a week. Then parts are 10-15 days before they ship. One breakdown and you are a month down with this camera. I have been sent parts that require me to solder tiny wires on and off an electric board in order for the camera to work. Vevor sees no problem with this. Warranty is horrifyingly bad but the camera is ok for occasional use. Price matches what you get, reel counters seem to be the weakest part.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Anthony Santangelo Anthony Santangelo
DO NOT BUY!
DO NOT BUY! 1 DO NOT BUY! 1
BUYER BEWARE! I purchased sewer camera in February, it was broken by September. (Still under warranty)….they had me send a video to diagnose the issue. Customer service sent me a new screen which wasn’t compatible with system and arrived broken. . I went out and purchased a monitor, still having the same problem. Contacted customer service Let them know what’s going on. Instead of sending me a new system they’ve now offered me 62$. I refused.. they came back and offered me 183$. Customer service can only be reached through chat box on their website, it’s now been a month and no solution…
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Ryan lawson Ryan lawson
Mr
Had high hopes. But on first use camera quit working not able to find an easy link on the website to return or get fixed. Very disappointed.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael S Michael S
Great idea
Bought the 328’ sewer camera and took it to the first job. Started scoping a schedule 40 4” line the light and camera started shorting out leaving me stranded with 3 inspections to complete.This camera seems like it could be great however the one I received is worthless. Customer service has been no help as of now. I lost 900 dollars plus a camera yesterday, and am losing 900 more everyday I don’t have a working camera. There is no phone number to call and talk to someone to resolve this issue. It’s been 18 hours and still crickets from the customer service request I entered other than an automated message from a computer. If this is vevors quality of product and customer service this will probably be my last purchase. Which sucks because I was planning on purchasing a few other interesting items but have lost all faith as of now.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ray Ray
Owner
System broke and I can not get service .
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Benny Benny
DHR
30 m Indicatori di Lunghezza del Cavo Autolivellamento
FACTUUR NODIG
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Hainze Gomez Hainze Gomez
HORRIBLE!!!
First job I took it to the camera didn’t work. Can’t get ahold of customer service. When I call a machine says they are busy to call back later and hangs up on me. I have to now continue to pay on a machine that doesn’t even work and caused embarrassment in front of my customer.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Costa Costa
Sr
30 m Localizzatore 512 Hz - Marcatura Lunghezza Cavo Autolivellamento
Equipamento tem se mostrado de fraca qualidade, a bateria com 8 usos ja não funciona, 2 micro LEDs da câmera já não funciona , a câmera aparece turba
0 persone l'hanno trovato utile
Risposta del servizio clienti: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
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Drew Drew
President
Camera worked for all of ten minutes. Customer support is horrible. 2 days to get a response. Not recommended at all to deal with Vevor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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