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VEVOR Taglierina di Carta Resistente, Taglierina di Carta Commerciale Industriale 304,8 mm per Carta A4, Capacità di 400 Fogli, Costruzione in Acciaio Solido, Taglierina di Carta Impilabile Bianco

Recensioni dei clienti per VEVOR Taglierina di Carta Resistente, Taglierina di Carta Commerciale Industriale 304,8 mm per Carta A4, Capacità di 400 Fogli, Costruzione in Acciaio Solido, Taglierina di Carta Impilabile Bianco

400 fogli 305 mm

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84 recensioni
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Tradotto
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Simon Simon
Kaputtes Teil geliefert
400 fogli 305 mm
Kaputtes Teil geliefert 3
Lieferung ist heute angekommen, pünktlich. Schachtel weist keine Beschädigungen auf. Beim Aufstellen fällt auf, dass die Schneidemaschine nicht gerade steht und wackelt. Jetzt fehlt doch bei der hinteren Ecke der Fuss, die Ecke ist verbogen und es sieht nach einem Sturzschaden aus. In der Schachtel befinden sich keinerlei Bruchteile des Fusses. Der schützende Sagex war vorhanden. Es sieht so aus, als ob beim Verpacken in China das Teil auf den Tisch geknallt ist, den Fuss verlohren hat und trotzdem eingepackt und verschifft wurde. Da staunt der Laie und der Fachmann wundert sich...
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Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Tradotto da tedesco
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Tiago Tiago
Complaint about defective paper cutter blade
400 fogli 305 mm
Complaint about defective paper cutter blade 3
Dear Sir or Madam, I am writing to make a complaint about a paper cutter blade I recently purchased from your company. In general, the blade cuts well through about 90% of the sheet. However, in the upper corner—near the handle that is pressed to cut—the blade consistently fails to cut the last part of the paper. About 10 cm of the last two sheets are left uncut every time. Because of this, I have to finish the cut using scissors or a smaller cutter. This defect is causing constant interruptions in my work and is seriously affecting my productivity. I bought this product to speed up and improve my work, but due to this fault, it is not performing as expected. I feel disadvantaged by this issue and would appreciate a solution, such as a replacement, repair, or refund, according to your warranty or customer service policy. Thank you for your attention. I look forward to your response.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Mallo_gt Mallo_gt
Qualité qui laisse à désirer
400 fogli 305 mm
Très lourd donc on suppose du matériel de bonne qualité, mais pas de notice de montage, je n’ai donc pas su comment monter la protection bleue, et l’ai jetée à la poubelle car impossible de comprendre comment l’attacher au reste. Ensuite, la coupe n’était pas bonne au départ, il a fallu que je l’utilise quelquefois pour que la lame s’affûte un peu et coupe mieux. Enfin, à chaque coupe, le levier frotte contre une autre partie et la peinture du levier s’écaille, ce qui laisse des résidus noirs de peinture sur le plan de travail à chaque utilisation. La cale en plastique censée bloquer le papier en place ne colle pas complètement à la partie métallique, il y a un espace, ce qui fait que les feuilles en dessous de la pile passent en dessous de la cale. Si l’on ne vérifie pas avant de couper, on se retrouve à avoir des feuilles qui ne sont pas coupées à la même taille que celles du dessus.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Christian Christian
Anschlag ist zu billig
400 fogli 305 mm
Das Gerät ist ok, die Genauigkeit läßt sehr zu wünschen übrig.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Tradotto da tedesco
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CA CA
Not the listed product - Terrible "new" product touted as 'improved'.
400 fogli 305 mm
Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1 Not the listed product - Terrible "new" product touted as 'improved'. 1
Please be aware that vevor is advertising their old model paper trimmer. I received their 'new and updated' paper cutter that no longer has a slide & screw secured paper baffle (the bit that goes behind the paper stack) and instead it is swapped out for a little plastic pusher with magnets on the bottom (that are light weight and struggle to hold paper in a fridge, much less push /hold a stack of 400 sheets you are trying to cut) The blade has no adjustment, but the red bar under the blade is adjustable - Unfortunately it needs to be adjusted to much that the paper lifts up onto that bar, and cuts at a significantly bevelled edge (for under 200 sheets, it was about a 4mm difference between the top and bottom edge) The metal base plate was warpped. the 'saftey lever' has been swapped for a pull out bright red ball - So - If you have any wrist weakness this is likely much less suitable now than the displayed product. I was subject to ongoing ai/standardised messages saying that "it takes times for facts to be checked" and after admitting this was not the displayed item, offered a $75 refund. This was not appropriate as it is unusable for "quickly and precisely" " cut{ting} through up to 400 sheets at once" - I asked for collection to be arranged, and a full refund. A full refund did come through - but no pick-up was arranged, so... I got to work out how to dispose of this. Poor Product not fit for purpose, and poor customer service.
6 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Christopher Christopher
Cuts on an angle
400 fogli 305 mm
Cuts on an angle even though all directions are followed properly. This happened when only cutting less than 80 sheets.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Irving Irving
Jimenez
400 fogli 305 mm
Muy mala compra, me arrepiento de haberla comprado. Los materiales con los que fue fabricada son de calidad, pero con respecto a su funcionamiento deja mucho que desear, me dedico a la fotografía por lo cual necesito cortar papel fotográfico (mas grueso que papel normal pero menos grueso que papel tipo cartulina) y al momento de cortar la cuchilla no posee tanto filo y las ultimas hojas las deja machucadas. Ademas que trae un protector donde hace contaccto la cuchilla y este no viene fijo. Y tengo que volver a cortar las ultimas hojas que no cortó bien. Repito es funcional pero no la recomendaría por lo menos para lo que yo la utilizo.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Juni Juni
Nyima
400 fogli 305 mm
L’équerre n’est pas parfait. La coupe part en travers en fin de coupe même bien bloquée, calée.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Merci encore pour votre précieux avis !
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Lina Lina
VEVOR Paper Cutter 12"
400 fogli 305 mm
Poorly chopped paper. Uneven, I tried everything. If it damages the paper at the edge. Lots of damaged paper and nerves. I wouldn't buy such more.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
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Alonso Alonso
GUILLOTINA VOLVER A ENVIAR
400 fogli 305 mm
25030700979212399190 necesito que me mandes la guillotina a sido un herro al pulsar para ver donde estaba mi pedido gracias un cordial saludo
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