VEVOR Taglierina al PlasmaCUT/TIG/MIG a Gas/MIG Flux/MMA, Macchina Saldatrice per Taglio al Plasma Senza Contatto da 50 A Saldatrice Sinergica da 200 A, Compatibile con Pistola a Bobina

Recensioni dei clienti per VEVOR Taglierina al PlasmaCUT/TIG/MIG a Gas/MIG Flux/MMA, Macchina Saldatrice per Taglio al Plasma Senza Contatto da 50 A Saldatrice Sinergica da 200 A, Compatibile con Pistola a Bobina

Funzione: 5 in 1

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Tobias

Funzione: 5 in 1 Acquisto verificato

Welding works great. on the other hand plasma cutting is terrible. after about 10 mins of work arc is not ignited unless fully in contact with ground, which makes it almost unusable

3 persone l'hanno trovato utile

Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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jasonboyd0225

awful customer support will not let you make a return

Acquisto verificato

I bought this machine a month ago and started out on a project halfway through my project. My big welder stopped working. . iMessage customer support and got a response back the next day and was told that they were working on the problem. It took them over a week to figure out a solution and said that they would be getting me a new part but I would have to put it in myself and what they didn’t tell me is that that part was coming from China and then it would be 2 1/2 months before it would get here. I requested them to just let me return the machine and they have denied me over and over and over again not happy with the customer support about this makes me not ever want to buy from them again?

1 persone l'hanno trovato utile

Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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gysgt_1

Sorry I bought it

Acquisto verificato

Well bought a while back then health things happen. Never got to fire it up so few days ago, Iam excited chance to break in out. NO FIRE amp light a cooling come no power to the leads. Called customer service maybe an easy fix No joy or answers they just keep asking for info they all ready have. Name, address, phone and order number. Now I may have to find a mma,mig, plazma may ?

0 persone l'hanno trovato utile

Risposta del servizio clienti: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.

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boo.granada@hotmail.com

Es buena pero necesita gas

Funzione: 3 in 1 Acquisto verificato

No necesito que tenga que utilizar Argón

3 persone l'hanno trovato utile

Risposta del servizio clienti: ¡Hola! Lamentamos mucho que su experiencia con nuestro servicio posventa y atención al cliente haya sido decepcionante, y tomamos sus comentarios muy en serio. Le agradecemos enormemente que nos lo haya comentado; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya resuelto con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.

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Jeff Kaslon

Acquisto verificato

Plasma cut function does not work that was the main reason for buying this machine. The welder function was added bonus. Instructions are extremely poor and vague. Repeated contacts with customer service and several videos sent showing the non-functionality of the unit has led to support offering a partial refund. However, the partial refund at this point is less than half of the purchase price for a product that does not work as advertised. HUGE WASTE OF TIME AND MONEY!

5 persone l'hanno trovato utile

Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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david

draadtoevoer stuk

Funzione: 5 in 1 Acquisto verificato

na 4 maand al werkt de draadtoevoer al niet meer heb dat gemeld bij vevor, er zou binnen 48 uur reactie op komen is nu al een week geleden

2 persone l'hanno trovato utile

Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.

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Robbie

Mechanic

Acquisto verificato

Don’t waste your money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

28 persone l'hanno trovato utile

Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Victor

Mal producto

Funzione: 3 in 1 Acquisto verificato

No funciona

1 persone l'hanno trovato utile

Risposta del servizio clienti: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.

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Recensioni dei clienti per VEVOR Taglierina al PlasmaCUT/TIG/MIG a Gas/MIG Flux/MMA, Macchina Saldatrice per Taglio al Plasma Senza Contatto da 50 A Saldatrice Sinergica da 200 A, Compatibile con Pistola a Bobina

recensioni dei clienti

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