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VEVOR Stufa per Sauna Stufa Elettrica per Sauna 8 kW, Riscaldatore Portatile per Sauna Interno/Esterno 400 V 3 N con Timer da 3 Ore con Regolatore Digitale Uso Domestico 8-12 m³ Spa Commerciale Hotel

Recensioni dei clienti per VEVOR Stufa per Sauna Stufa Elettrica per Sauna 8 kW, Riscaldatore Portatile per Sauna Interno/Esterno 400 V 3 N con Timer da 3 Ore con Regolatore Digitale Uso Domestico 8-12 m³ Spa Commerciale Hotel

8 kW Controllo Esterno Lamiera di Alluminio e Zinco

recensioni dei clienti

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122 Recensioni
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Tradotto
Vedi originale
Jkidd Jkidd
TITLE
I ordered this stove because the picture shows the sticker on the front as "Vevor" Not Vevor "tough Tools - half price", yet the product I got had that on the sticker. No one wants to see a product advertised as "half price". It's a terrible tag line and I'd rather have it just say Vevor, nothing else. I'm unsure why they are falsely advertising this detail, it make a difference.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Tradotto da Inglese
Vedi originale
Schrolly Schrolly
Nach kurzer Zeit defekt
8 kW Controllo Interno Acciaio Inox
Leider sind die Heizstäbe durchgebrannt, Offen war seit Februar in Verwendung.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Tradotto da tedesco
Vedi originale
John l John l
9kw stove
I used this stove for about a month. Factory wiring connection burnt up, and another element burnt up. Wrapped wiring to keep 2 of the 3 elements working. 2 weeks later another factory wiring connection burnt up. Down to 1 element. Purchased 3 year warranty and not very easy to work with.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Vedi originale
Henk Henk
Foute info van de klantenservice
6 kW Controllo Esterno Lamiera di Alluminio e Zinco
Ik heb duidelijk gevraagd of de sauna op 220v kon. Het is alleen op krachtstroom te gebruiken.. maar ze verkopen het als een sauna kachel die op 220 kan .. nu zit ik met die kachel niemand wil hem kopen op marktplaats zelfs niet tegen een jlein bedrag .. ik kreeg 50 terug als ik hem niet zou terug sturen? Heb ik maar gedaan .maar niemand wil dat onding hebben
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Tradotto da Olandese
Vedi originale
Mateusz Mateusz
Piec do sauny - Nie polecam firma Vevor to oszuści
8 kW Controllo Interno Lamiera di Alluminio e Zinco
Piec po 3 miesiącach użytkowania pieca zepsuł się !!!! Kontakt z pracownikami bardzo utrudniony , brak możliwości rozmowy z kimkolwiek !!! Brak konkretnych informacji o rozwiązaniu problemu , wiadomości ze została wysłana część zamienna , brak podania numeru przesyłki !!!!! Od 10 dni sprawa dalej nie rozwiązana w najmniejszym stopniu. Brak informacji o złożeniu reklamacji!!!!! Nie polecam tej firmy , czuję się oszukany !!!!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu i jesteśmy z Państwem w stałym kontakcie. Przekazaliśmy Państwu rozwiązanie drogą mailową i oczekujemy na Państwa opinię. Zapewniamy, że będziemy kontynuować działania, aż do całkowitego rozwiązania problemu. Prosimy o monitorowanie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Tradotto da Polacco
Vedi originale
Mark Daavettila Mark Daavettila
Horrendous shipping options
Never received it. It’s been over a month!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Tradotto da Inglese
Vedi originale
meebles meebles
Excellent price, too good to be true.
Bought this sauna heater in July thinking the price must have been a misprint. Installed, worked excellent. Heated our sauna to a temperature not possible with our previous heater. Thought I got an incredible deal. However, one element popped out of nowhere a few days ago, no melted wired, or anything, just, dead. Looks as though I'm not alone in that after reading these reviews. Is this a great heater? Heck yes! Will it last more than a few months? Yr mileage may vary.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tradotto da Inglese
Vedi originale
adam tropiejko adam tropiejko
President
This unit failed after a few uses. Vevor are not responding to the claim
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vedi originale
Eric Brown Eric Brown
Heater
Heater is ok.doesn’t heat past 190 which is strange because my 6kw heaters got up to 220.not sure why this is
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Benjamin Hanscom Benjamin Hanscom
Stopped working after 5 minutes.
Unit was hooked up by a qualified electrician. Worked for 5 minutes then stopped working and the control board would not light up at all. Not a quality product. Now they are saying it is going to be days before I get an answer about what they are going to do to fix or replace. I also bought the 3 year extended warranty. Not Happy. Buyer beware.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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