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VEVOR Stazione Meteorologica Wi-Fi 7 in 1 Display 186mm (7 in) TFT Sensore Esterno Wireless

Recensioni dei clienti per VEVOR Stazione Meteorologica Wi-Fi 7 in 1 Display 186mm (7 in) TFT Sensore Esterno Wireless

Sensore 7 in 1 (Alimentato a Energia Solare) WiFi(No APP) Display TFT da 7 pollici

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Arnold J Hite Arnold J Hite
Mr.
I've had two of these l. Both worked great for about 6 months. Then, both of the external sensor units failed. I've tried everything to get the external unit to work again. Nothing seems to work. The display says I have a good signal but none of the external features work. Wind speed, wind direction, rain fall all show zeros. The outside temperature shows 158 degrees.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Billy Flynn Billy Flynn
Some features work while others are suspect.
My particular unit definitely does not track rain accurately. If it does measure any rainfall it is always low. Comparing the measurements to neighbors with other brands this until It does not measure at all or is very low. I've done all the trouble shooting and it just doesn't work. Also wind speed measurements are suspect. Often you can see the wind gauge moving but wind reports as zero. The other measurements appear to be relatively accurate. Rainfall and windspeed can't be trusted. It would also be nice if the rainfall had a "yesterday" option. If a rain event passes midnight you can't see what happened the previous day. It is lumped in with the weekly rate. I did contact Vevor about the issue but never heard back.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Harley Harley
No connection
Was unable to get it to connect to internet not happy
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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turnoff turnoff
A EVITER
Sensore 7 in 1 WiFi(No APP) Display a Colori da 7,5 pollici
Annoncé: La station météo solaire permet le transfert de données en temps réel via Wi-Fi et prend en charge les connexions Weather Underground et WeatherCloud. LE PROBLEME C’EST QUE LE SERVEUR WEB N’UTILISE QUE L’ADRESSE ip 192.168.1.1 ! Ce qui n’est pas annoncé ! L’assistance en ligne contacté pour savoir si l’on pouvait changer cette adresse n’a toujours pas répondu au bout d’une semaine. Cette adresse IP comme pour beaucoup est celle de mon DNS et de mon Firewall ! Faut-t-il que je révise toute la sécurité de mon réseau (10 appareils) pour faire place a cette gaminerie. Si j’avais su je ne l’aurais pas acheté. Je dois renoncer a la liaison WiFi et toutes ses fonctionnalités Dommage car la station est bien, capteur comme écran, mais la description trompeuse. ACHAT A EVITER
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Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Fuzzy Fuzzy
Shipping Issue
The item was shipped and made it within 40 miles of my home and then showed it was "UNDELIVERABLE". No real explanation for why it was undeliverable or why it was returned to sender, but I did get a refund. I later asked it this item was really available and was told it was in stock. Ordered another yesterday. We'll see and hope it's worth the wait.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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ed ed
owner
hasn't worked from the first day i got it
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Eric Eric
Mr
Never got it
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Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Edouard Edouard
Centrale défaillante +++
Sensore 7 in 1 WiFi(No APP) Display a Colori da 7,5 pollici
Catastrophique, il manquait un morceau de mat et la centrale ne fonctionnait pas à cause de cristaux liquides qui ne s'affichaient pas. Une attente de plus de 15 jours pour l'envoi des pièces jamais reçues et au final un remboursement bien tardif pour un produit défaillant dès sa réception. A fuir absolument !!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Charrier Alain Charrier Alain
Mr
Sensore 7 in 1 WiFi(APP) Display VA da 7,5"
Article commandé jamais livré. Suivi du colis nul !
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Gabe Gabe
Be fooled by the price
Low quality control. Unit they sent me was defective - no wind speed or direction. To make things worse, Vevor is giving me a hard time to return it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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