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VEVOR Spruzzatore a Zaino a Batteria 16 L Irroratrice a Spalla per Giardino, 2 Lance e 8 Ugelli, Autonomia di 4 Ore, Spruzzatori Portatili per per Giardino, Prato, Diserbo, Irrorazione e Pulizia

Recensioni dei clienti per VEVOR Spruzzatore a Zaino a Batteria 16 L Irroratrice a Spalla per Giardino, 2 Lance e 8 Ugelli, Autonomia di 4 Ore, Spruzzatori Portatili per per Giardino, Prato, Diserbo, Irrorazione e Pulizia

4 galloni (PRO)

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js js
pulverisateur PRO
4 galloni (PRO)
Bonjour. J'ai reçu mon pulvérisateur et par le service client je vous ai demandé les différences entre les deux modéles ( normale et pro ) et vous m'avez repondu qu'il n'y en avait pas .....; Faux ! celui que j'ai reçu n'a pas de lance métal télescopique. Ce dont j'avais besoin. De plus le filetage de la lance en plastique est mort, ça visse dans le vide. Ca peut arriver mais du coup votre service client via le tchat est nul ! Que faire ?
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Did Did
manque batterie ou dois arrivée un autre jour?
4 galloni (PRO)
Bien reçu le pulvérisateur mais pas encore essayé car la batterie n'est pas encore arrivée...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Chris Chris
Buyer
Wasn't able to regulate the pressure emptied the entire container in a couple of minutes, didn't get coverage. Will be using again for the second time hope I get it right if not I'll be disappointed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.
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Ramu Ramu
Manager
Manager 1
It leaks all over the place. I have put teflon for threads, still leaks. Cap broke because of pressure. Poor material, don't buy it.
3 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Susan Wilmot Susan Wilmot
Md
Initially when putting together I couldn’t find parts and contacted Vevor. I than found the parts inside the sprayer. Oops. However the sprayer does not work. It will not turn on and yes the battery was charged. Because I had already contacted the company they put me in the file if problems solved and I’ve had no way of contacting them with this real issue. Terrible customer service. I will never buy Vevor again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Michael Henderson Michael Henderson
Consumer
It worked for about 15 minutes and then it stopped working. Battery is fully charged and it is not pumping
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Arnaud Arnaud
Nul, ne fonctionne pas du tout
3,2 galloni
Nul, ne fonctionne , j ai demandé le remboursement, j attends
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Iroc Iroc
Mr.
Bought this with high hopes; pull it out to use the first time with a full battery charged and nothing. Waiting patiently from company to assist me with fixing, new product or full refund. Still have HOPE (:
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Gil Gil
Appareil a sulfate
3,2 galloni
Jamais reçu, toujours pas remboursé depuis 3 semaine
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Tim Tim
Homeowner
I have bought a number of Vervor products. This did not work, no power I have a ticket into customer support.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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