Recensioni per VEVOR Spruzzatore a Zaino a Batteria 16 L Irroratrice a Spalla per Giardino, 2 Lance e 8 Ugelli, Autonomia di 4 Ore, Spruzzatori Portatili per per Giardino, Prato, Diserbo, Irrorazione e Pulizia

Ramu

Manager

Acquisto verificato

It leaks all over the place. I have put teflon for threads, still leaks. Cap broke because of pressure. Poor material, don't buy it.

3 persone l'hanno trovato utile

Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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Susan Wilmot

Md

Acquisto verificato

Initially when putting together I couldn’t find parts and contacted Vevor. I than found the parts inside the sprayer. Oops. However the sprayer does not work. It will not turn on and yes the battery was charged. Because I had already contacted the company they put me in the file if problems solved and I’ve had no way of contacting them with this real issue. Terrible customer service. I will never buy Vevor again.

1 persone l'hanno trovato utile

Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Michael Henderson

Consumer

Acquisto verificato

It worked for about 15 minutes and then it stopped working. Battery is fully charged and it is not pumping

1 persone l'hanno trovato utile

Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Arnaud

Nul, ne fonctionne pas du tout

Capacità: 3,2 galloni Acquisto verificato

Nul, ne fonctionne , j ai demandé le remboursement, j attends

0 persone l'hanno trovato utile

Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.

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Iroc

Mr.

Acquisto verificato

Bought this with high hopes; pull it out to use the first time with a full battery charged and nothing. Waiting patiently from company to assist me with fixing, new product or full refund. Still have HOPE (:

1 persone l'hanno trovato utile

Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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Gil

Appareil a sulfate

Capacità: 3,2 galloni Acquisto verificato

Jamais reçu, toujours pas remboursé depuis 3 semaine

0 persone l'hanno trovato utile

Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.

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Tim

Homeowner

Acquisto verificato

I have bought a number of Vervor products. This did not work, no power I have a ticket into customer support.

0 persone l'hanno trovato utile

Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Scott

Junk

Acquisto verificato

Went to use it for the first time, battery is junk and won’t take a charge. It’s been in the box in a heated garage since new and now when I want to actually use it….. nothing.

0 persone l'hanno trovato utile

Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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Julian Kraaij

Kapot

Capacità: 3,2 galloni Acquisto verificato

Kapot. Nog niet geregeld

0 persone l'hanno trovato utile

Risposta del servizio clienti: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.

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Yann

Utilisateur

Capacità: 3,2 galloni Acquisto verificato

Achat en ligne, livraison rapide pour le moment tout va bien Mais lors de la premiere utilisation je mets mon traitement et l'eau dans le reservoir .. tout par terre énorme fuite du fond du reservoir . Je fais une reclamation pour remplacer le materiel , tout est plus ou moins géré par une IA en anglais la plupart du temps bref agaçant . Au final pas d'échange possible sinon frais retour a ma charge (alors que je n'y suis pour rien !!!) au final ils me remboursent 28 € pour que je garde un materiel inutilisable :( Ce sera probablement ma derniere commande chez VEVOR

0 persone l'hanno trovato utile

Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.

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Recensioni dei clienti per VEVOR Spruzzatore a Zaino a Batteria 16 L Irroratrice a Spalla per Giardino, 2 Lance e 8 Ugelli, Autonomia di 4 Ore, Spruzzatori Portatili per per Giardino, Prato, Diserbo, Irrorazione e Pulizia

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