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VEVOR Spiumatrice per Polli 500W, Spiumatrice per Polli con Tamburo in Acciaio Inossidabile 501x393mm, Attrezzatura per Pelare con 108 Dita Morbide, Spiumatrice per Pollame

Recensioni dei clienti per VEVOR Spiumatrice per Polli 500W, Spiumatrice per Polli con Tamburo in Acciaio Inossidabile 501x393mm, Attrezzatura per Pelare con 108 Dita Morbide, Spiumatrice per Pollame

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Ruby Johnson Ruby Johnson
Piece of junk!!
Please save yourself the money and headache by avoiding this company. First time I used the machine it quit working after less than 10 birds, reached out to the company and they sent me a replacement plug that took like 3 weeks to get here. Replaced the plug, started using again, this time in it did 4 birds then stopped working again. They are offering me $103 back. That’s not right or fair after I paid $329 for this thing! You can only communicate with them through email which is super inconvenient for a lot of people. I just want to save someone from going through the same issues I have had. This company should be ashamed of themselves.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Robert Robert
Disappointed
I opened the package today and found the chicken plucker badly damaged obviously from being dropped in shipping. I plugged it in to see if it would work. I pushed the start button and it started, but when I released the button it turned off. As long as I held the button it would run. This purchase has been the worst experience I've ever had with Vevor. I had to order the plucker a 2nd time because the first time it got lost and vevor held my money for 2 weeks. Then to make matters worse this review form won't let me upload the pictures of the damage
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott Scott
Terrible plucker
I wanted to be excited about this. Package arrived quickly and packed well. We were dispatching our first round of chickens. Only did 1 at a time with plenty of water to make sure nothing clogged. Every single bird we tried clogged the plucker to the point we had to disassemble every few minutes to clean out all of the feathers. Waste of time and waste of money. Guess you get what you pay for.
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Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ralph Geddes Ralph Geddes
Chicken plucker machine
I purchased this plucker hoping it would provide a successful process of removing feathers. The initial work of the machine did go well. After two weeks between I attempted to use the plucker again and it would not turn on. I tested for power coming and going from the unit. I called an electrician in hoping he could solve the issue. The plugin reset is defective and will not allow power to start the machine. I tried calling the phone number for customer service several times but with no success. I was very disappointed I could not reach anyone by phone or email. I'm very dissatisfied and would hope customer service could stand by their product.
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Risposta del servizio clienti: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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SH SH
Quit on First Use
This machine quit on the first use. We are very familiar with using pluckers and tried everything to get it to work. We babied it through the first 3 birds before it totally stopped working on the 4th. Very bummed to be out the money and have to buy a more expensive but working machine. Go with a better brand.
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Risposta del servizio clienti: Dear valued customer, Your feedback means a lot. We’re sorry for any trouble caused. To receive fast assistance, visit our "Contact Us" page online—our after-sales team will assist quickly. Thank you for your understanding.
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Charles Trombley Charles Trombley
Owner
Came to me damaged, unable to get a new undamaged one to replace this one ,got to a point that your company clear that your company was not going to make it right, only wanted to offer small refund to make it go away. Have not been able to use it because change that support ed motor was bent ,could not see till I took apart. I will not buy from you company ever ,or recommend your company to anyone.
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Risposta del servizio clienti: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more assistance, check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work quickly to help. We appreciate your understanding.
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