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VEVOR Spazzatrice Raccoglitore Foglie da Cortile Giardino, Spazzatrice con Sacco di Raccolta di Foglie Erbe Larghezza 66 cm Sacco di Raccolta Capienza 198 L, Raccoglitore Manuale con Ruote in Gomma

Recensioni dei clienti per VEVOR Spazzatrice Raccoglitore Foglie da Cortile Giardino, Spazzatrice con Sacco di Raccolta di Foglie Erbe Larghezza 66 cm Sacco di Raccolta Capienza 198 L, Raccoglitore Manuale con Ruote in Gomma

66 cm (Spazzola a V)

recensioni dei clienti

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Jason Leslein Jason Leslein
Owner
66 cm
It is so hard to push through the hard regardless of how high we set it. Really has no use for us. And we just have a regular lawn.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Colby howell Colby howell
Mr
66 cm (Spazzola a V)
Definitely not impressed with this, had high expectations of this working alot better . Grass clippings it works well but anything bigger or heavier it fails to pick it up. Rocks, acorns , pecans, and dog poop. Wouldn't recommend this if your looking for more than just just collecting grass clippings
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Etai tarazi Etai tarazi
Disappointed
53,5 cm
It has great potential, but it didn’t really perform well in my situation. On a typical street where most leaves collect along the curb or on regular grass, it barely picks anything up. I kept it mainly because it works better on my artificial turf, where it does a decent job. Other than that, I probably would have returned it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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British Tharpe British Tharpe
Not worth the money. I’d rather use a rake
66 cm
Don’t believe the reels on social media. The device is though to push when on the lower setting and pushed in grass. They say it picks up 80% on the first pass but it is more like 50%. There is a design flaw as most of the debris kicks out the front. The detachable bag does just that - detach at the most inopportune time while pushing; straps come loose and rubber grommets as well. I’ll be selling mine or giving it away for free.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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B B
Mr
66 cm
Mr 1 Mr 1
This lawn sweeper was delivered to the wrong address. The delivery company took a picture of the delivery location, but I didn’t recognize the home— I just knew it wasn’t my home. After a couple of weeks, the sweeper finally arrived, likely because the person who received it by mistake dropped it off. Meanwhile, while my lawn sweeper was missing in action, I ordered another one from Vevor because I couldn’t wait to clean up my yard. That sweeper arrived without any issues. After the missing-in-action sweeper magically showed up, I contacted Vevor through their app to arrange a return. Call me crazy, but this should be a simple process, right? I need to return something I no longer need because it was delivered to the wrong address and took weeks to arrive. Simple. Vevor’s customer service told me to contact the delivery company. Specifically, they said, “According to the rule, please you have to contact the shipping agency to issue a certificate of non-receipt and send it as attachment to us, then we could make process go on. If you are unable to do this step you can file a claim on the logistic company and offer us the case ID.” I need a “certificate of non-receipt” for something I received, which took forever to arrive since it was delivered to the wrong address. That doesn’t make much sense, so I asked for clarification. At this point, Vevor stopped communicating with me. I have attached screenshots showing the ghosting. I sent a message asking for clarification at 6:04 PM and checked back periodically until my final message at 6:54 PM. I asked for help, and I was ignored. Unbelievable! This was my first purchase from Vevor, and I’m really disappointed with how poor their customer service has been. Before buying, I read online stories about how hard it is to get help from Vevor’s customer service. I took a chance and ordered anyway. Their prices are definitely attractive, but if you need support and end up being ghosted, it might be worth paying a little more to buy from a company that offers better after-sales help. Vevor - if you’re out there and are reading this, I still need help.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Kyle Kyle
Vevor
66 cm
Works great as long as you have a lawn like a golf Course (smooth and even) any bumps or uneven services it does not work well. Basket continues to fall off during use
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Joe Fahrnbach Joe Fahrnbach
Customer
53,5 cm
Wanted it to pick sticks, and debris in the the lawn before mowing. To pick anything up the brushes need to be low and then it gets caught in the grass and becomes impossible to mow. Even after a freshly mowed lawn it has issues picking anything up besides grass clippings and the wheels get stuck in even the slightest uneven ground making it come to complete stop. Probably will never use it again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tracy Lusk Tracy Lusk
Mr
66 cm (Spazzola a V)
Still trying to get the sweeper assembled. Did not come with instructions..
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ronald Ronald
Yard sweeper
66 cm
I saw the videos, picked the one that was suggested for my needs and it doesn't work as advertised. It won't pick up pine cones as it says, in fact it may have picked up two and just kicks the rest ahead of the sweeper. Poor design. I guess I will just have to pick everything up by hand like I have been doing all along.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lori viera Lori viera
None
66 cm
Just not very impressed with the product. Have to keep changing the height on it for it to work. The broom keeps getting stuck.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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