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VEVOR Spazzatrice Manuale per Erba da Giardino, Spazzatrice a Spinta Raccoglitore di Foglie Erba Larghezza 76,2 cm, Ruote in Gomma Pulizia di Foglie da Cortile Giardino Campo, Raccoglierba Manuale

Recensioni dei clienti per VEVOR Spazzatrice Manuale per Erba da Giardino, Spazzatrice a Spinta Raccoglitore di Foglie Erba Larghezza 76,2 cm, Ruote in Gomma Pulizia di Foglie da Cortile Giardino Campo, Raccoglierba Manuale

76 cm

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1310 Recensioni
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OldVevorBuyer OldVevorBuyer
Cheap and does not work very well
53,5 cm
It feels very light weight and not in a good way, it is mostly plastic with very think tubing. The brush will not go down all the way to the ground. I have tried it on cement pathways, real grass lawn, and a fake lawn. it couldn't completely clean the cement or the real grass lawn at all. I was able to finally get the fake lawn clean but only after passing over the same spot 4 time minimun. It is so light weight that a wind came up and blow it over.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Justin Justin
Lawn sweeper trash
66 cm
Getting a bad review because the sweeper doesn’t work. If the brushes touch the ground at all it stop dead. The handle is flimsy at best. I asked to return it but they are asking for a story more than it doesn’t work and I want a refund. It’s pretty simple.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Jose Jose
Alfaro
66 cm
Terrible. Jams and doesnt pick up much.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kathy McNally Kathy McNally
Not as seen on ad
53,5 cm
It does not operate as what it looks like on the ad. Does not just miraculously sweep up all the cones and grass. It catches a lot and doesn’t flow easily.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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David David
Missing item
66 cm
Wouldn’t even begin to rate the product saying so I paid for it and still haven’t received the item over several months later I did ask for a refund and did get so but never got no product and nobody knows where it went
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Paul Paul
A warning before you buy
53,5 cm
My review of vevor- I saw this product in an ad and I thought it would be great for the pesky gum balls in my front yard. When my package arrived I was excited. I started putting it together, and had it almost finished, when I noticed I think I'm missing a piece. I thought maybe I just hadn't looked hard enough in the box, but after a thorough search it wasn't there. It was needed to attatch the handle, and therefore needed to USE THE PRODUCT. I followed the steps and sent a simple "I'm missing part number 12 in the instructions" and I was assured via auto response that I would be contacted back in the next 48 hours. I waited 5 days, no big deal, Ill shoot them another message. Their response felt like Ai, asking me about if the packaging was intact, and if anything was damaged, and could ai attatch photos of the damaged packaging. None of which were my initial issue I contacted them for. I explained again and a day or 2 later they tried to confirm the part I was missing. I confirmed it was the "orange clips" implying TWO of them, one for each side of the top handle. 11 days after my first initial email they said they would send me the correct part. I once again said I need TWO. A week later, the package came in the mail, one orange clip.. I emailed again and told them I was trying to be patient but I was pretty clear and asked if they would send me another orange clip to complete the assembly of the product I purchased. Their response "As we are currently unable to provide an estimated restocking time for the accessory, we would like to offer you compensation in the form of $27. Would it be possible for you to purchase the corresponding accessory locally for repair or seek the assistance of a local technician for repairs?" I accepted their response but asked "if I am unable to find the correct piece at a hardware store could I be sent the correct piece when it finally comes back in stock?" They then hit me with an ultimatum, saying I have 2 options which both require me to return the item. Either they will send me a new product after I return it, or they will give me a full refund. If I don't respond in 48 hours the issue would be "resolved" I just wanted an orange clip. If they are able to send me A FULL NEW LAWN SWEEPER then does it have the TWO orange clips? This doesn't make sense. Not a great experience, I won't be recommending this product to anyone. I recommend whoever is reading this to look elsewhere or to have spare parts to figure it out for yourselves.
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Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Adrian Adrian
Horrible
66 cm
Unless you live on a golf course, this thing is pure junk. Its made for someone that's 5'2 and under, how the handles are positioned. If you have ANY rough parts or uneven surfaces, the brushes jam. It picks up grass..I guess? Neat. I have a lawn mower that does that. It does not pick up dog feces at all, or sticks, etc. Wasted money, and is going out with the garbage today.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tracy Lusk Tracy Lusk
Mr
66 cm (Spazzola a V)
Still trying to get the sweeper assembled. Did not come with instructions..
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Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Dinsmore Mike Dinsmore
Not worth it, flings dog crap and only picks up surface debris that is loose
66 cm
Not worth buying. Multiple passes on leaves blown with leaf blower. Way quicker to just rake them up. Not i have an expansive "lawn tool" sitting in a shed.
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Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Timothy l crawn Timothy l crawn
Lawn sweeper
66 cm
Though after watching videos it would be fun to quickly sweep the lawn , I thought wrong. Hardly picked up anything and was hard to push. Would not buy again
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Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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