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VEVOR Sistema di Triturazione per WC con Pompa Trituratrice 800 W, Scarico Posteriore WC Scarico Verso l'Alto per Seminterrato, Smaltimento dell'Acqua a Doppio Scarico, Kit Sistema Triturazione WC

Recensioni dei clienti per VEVOR Sistema di Triturazione per WC con Pompa Trituratrice 800 W, Scarico Posteriore WC Scarico Verso l'Alto per Seminterrato, Smaltimento dell'Acqua a Doppio Scarico, Kit Sistema Triturazione WC

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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33 Recensioni
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Peter Peter
GreT value for the money
All in all, I am very happy with the purchase. I would have given 5 stars but the instructions are generic and therefore confusing. I spent days trying to find where the vent pipe hooks up only to come to the conclusion my model doesn't have vent hookup. Otherwise it was good.
1 persone l'hanno trovato utile
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Jairo Gutierrez Jairo Gutierrez
Mr
The unit works good but if something is not shipped or missing parts you are completely screwed. I have almost a month waiting for a answer and still waiting. Customers support is the worst for this company. They prefer to get a bad comments instead of replacing the 10 dls missing parts. Pump brakes and disposal elbow
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Ni*** Ni***
Finicky
We bought this to upgrade our rental suits plumbing. The toilet comes with a soft close lid which is a plus. But the pump doesn't always keep up with the water that needs to drain. And we've experienced the pump not kick in now. We are uncertain still if it was a good buy or a bust.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jjoutdoor1 jjoutdoor1
Leaks
Leaks 1
Masarator leaks where molded together
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gene T. Gene T.
Detailed install information
Although this unit look well constructed and I expect it to work fine, the installation manual is extremely poor!! Numerous details are left out of the instructions, including some parts that online videos show being there but were not. If I weren't someone with a lot of knowledge of plumbing, building and codes etc... it would be challenging to get this unit installed correctly! It would be well advised to get the install manual revised and produce a more detail install video. Gene T
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jean-Francois Giguere Jean-Francois Giguere
Bad macerator
The pump worked for 2 month and stopped. No help from Vevor. Really bad product.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ioan gogu ioan gogu
Blocaj în Germania
Vevor vrea o recenzie pozitivă la o comandă expediată pe jumătate? Comanda este făcută pe 31.07 și acum este 10.08. Sunt blocat cu lucrările de montaj și nu știu dacă mai ajunge ce am comandat, proiectul este cu macerare. Partea cu macerarea este blocată în Germania, JJD00026866036519637001. Ioan Gogu
0 persone l'hanno trovato utile
Risposta del servizio clienti: Am primit tichetul dumneavoastră cu privire la această problemă și am fost în contact permanent cu dumneavoastră în legătură cu aceasta. V-am oferit o soluție prin e-mail și așteptăm acum feedback-ul dumneavoastră. Vă asigurăm că vom continua să vă contactăm până când problema va fi rezolvată complet. Vă rugăm să urmăriți răspunsurile la tichete și alertele prin e-mail.
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Wayne Wayne
Decent but not impressed
Build quality is decent, shipping was a nightmare. Received toilet, waited a week for the rest of the parts as my order was shipped with 2 different carriers. As far as the toilet goes its okay, have to flush 3 to 4 times to get toilet paper to go down. All in all not impressed with it an should have spent the money on a good 1.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jacques Jacques
wc
Bonjour Je suis un client trés décu car votre service aprés vente ne répond jamais correctement , Le wc n 'est toujours pas en fonctionnement je sais ^pas si je recommanderai chez vevor
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Manglio Bertolucci Manglio Bertolucci
Vevor Macerating Toilet System
Vevor Macerating Toilet System 3
The Vevor Macerating Toilet System worked well for six months. Now the motor has burned out, and I will need Vevor to replace the product with a new one. I hope the warranty is still valid.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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