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VEVOR Serra a tunnel walk-in, Serra per piante a tunnel con pellicola 890x295x198 cm con telaio in acciaio zincato, Copertura in PE verde, porta con cerniera avvolgibile e 12 finestre esterne

Recensioni dei clienti per VEVOR Serra a tunnel walk-in, Serra per piante a tunnel con pellicola 890x295x198 cm con telaio in acciaio zincato, Copertura in PE verde, porta con cerniera avvolgibile e 12 finestre esterne

900x300x200 cm Verde Tetto a cupola

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homesteader homesteader
chief innovator
600x300x225 cm Verde Tetto a cupola
Don't waste your hard earned money OR valuable time with this or its difference sized peers. First bit of bad weather this thing tore to shreds, all the frame bent to #ell. Tubing wall is extremely thin. Kinks if you breathe on it or look at it too strongly. Had high hopes, but serious waste of time and money. You have been warned. Vevor makes great stuff, this damages their reputation and they should not even sell it as it is insulting.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jaggerbowers jaggerbowers
Terrible product - warranty scam
600x300x225 cm Verde Tetto a cupola
TERRIBLE PRODUCT - WARRANTY SCAM! Paid $276.90 for this green house plus $49.84 for extended warranty. Set the green house up to exact standards expected in instruction manual, had the green house set up for 1 week, the wind started to blow moderately hard and right away the seams started to tear apart on the shelter. Removed shelter and contacted vevor, waited weeks for them to come up with a solution and the solution is a $29 refund to compensate. I declined the insult of a solution and said I want to return the product and im now being offered $88 and they expect me to just eat the the $250 loss. Don't waste your time and money.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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histolady1 histolady1
360x200x200 cm Verde
L'utente non ha lasciato alcun commento scritto.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to leave a review. We noticed that no additional comments were included. If you need any assistance with your order or have any questions, please visit our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket for any unresolved issues, and our after-sales team will be happy to assist you as quickly as possible.
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Sofia Lebensart Sofia Lebensart
Mrs
600x300x200 cm Verde
We received the package (board card) damaged. It was ripped, so some of the screws were lost on the way, the instructions paper was totally wet so impossible to use. Very bad experience.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jk Jk
Walk-in tunnel Greenhouse
600x300x200 cm Bianco
Didn't even last a month into winter. Caved in under
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
None
600x300x200 cm Bianco
First issue was with the assembly instructions; they were inaccurate and some of the frame parts were mislabeled. Also, some of the frame parts were missing from the shipment. In addition, the zippers for the doors were not sturdy enough. Two zipper slides broke and after buying a repair kit, neither was able to be repaired. Definitely need sturdier door zippers. The greenhouse only lasted one season and ended up in the trash. I didn't attach any photos; a broken zipper slide shouldn't need a picture to show what that would look like.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Unhappy Unhappy
Beware
Verde 4,48 x 1,97 x 1,97 m - Sistema di Irrigazione
This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Christine Stein Christine Stein
Purchaser
835x300x225 cm Verde Tetto a cupola
Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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T T
Flimsy
600x300x200 cm Bianco
Very thin gauge metal that dented nearly immediately by my toddler dropping a big stick (for a toddler) on the frame. While assembling, If you screw the pieces in tightly, the metal tubes just bend into oval shapes, so there is no sense that things are secure. Since it is so modular and you can't tighten the screws properly due to the weak metal, it is nearly impossible to get perfectly level on dirt ground. There are warnings on the product about not using it in basically any type of weather, and it really doesn't hold up to any of it. There are only 8 tie-down strings attached to the cover (two on each side on each end) and 2 of them ripped off with the slightest wind. The tie down strings for the cover are a complete joke. I doubt this thing is going to last an entire year in my pretty mild climate, and I'm definitely going to need to buy supplemental supplies to keep the cover on, keep the frame anchored, etc. so I can try to prolong it from just collapsing and turning into a giant pile of garbage.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Very poor quality
600x300x200 cm Bianco
Item arrived damaged, I tried to return it but they just give you the run around and closed the ticket before I was even able to reply. Vevors return policy is a huge joke, they will make you jump through hoops knowing that most people are just going to say F×@& it and keep the damaged item because its so difficult to get a refund or return the product. The greenhouse collapsed in short order from a rain storm because the damaged poles were weakened. I would not recommend this to anyone.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product. We have created a new ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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