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VEVOR Serra a tunnel walk-in 6,8 x 2,8 x 2,0 m, Serra con pellicola tunnel per piante con telaio in acciaio zincato, Copertura in PE bianco, Porta con cerniera avvolgibile 12 finestre esterne

Recensioni dei clienti per VEVOR Serra a tunnel walk-in 6,8 x 2,8 x 2,0 m, Serra con pellicola tunnel per piante con telaio in acciaio zincato, Copertura in PE bianco, Porta con cerniera avvolgibile 12 finestre esterne

600x300x200 cm Bianco Tetto a cupola

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1223 Recensioni
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Lilia Lilia
Shit company AI customer support which just waiting your time cheap poor quality product fail a part
450x200x200 cm Verde
This is the cheapest shit I ever bought with the money I paid not worth at all when i contact customer support the company a shit company. They just give you a runaround AI customer support that you would never go anywhere with that. You won’t stop any problems with it they just give you runaround. Jim Pike is broken pours missing. I couldn’t get a hold of not a customer service. He just want some bullshit pictures. After receiving the pictures of the claim. They haven’t received it. They just like a bunch of shit piece of shit company.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Halfway There Halfway There
Close but several cigars short
360x200x200 cm Verde
I would love ot put this together, but it's not possible without some serious modification. Finally got around to putting this together to find thatthe parts list in the instruction mnual doesn't match my actual parts. I have different parts. Poles 5,6,7,8, and 9 are there but some of them didn't have the tapered ends. There are no #4 poles, too many #3 poles, the #1 and #2 poles I'm guessing belong to a different product, as they have hooked ends that shouldn't be there, and holes on the upper end that are 90 degrees from what they should be, so it's impossible to assemble this thing as it is. I guess I'll have to wait untiol tomorrow to get in contact with Vevor, and I haven't experienced anything like this before. I'm hoping my 30' greenhouses have the proper parts!
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Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Teemu Teemu
Kestävyys
600x300x200 cm Bianco Tetto a cupola
Kestävyys  2
Ensimmäinen tuulinen päivä ja muovi repesi. Kerkesi olla pystyssä 2 viikkoa. Erittäin heikkolaatuinen kangasosa ja runko jo vino.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Gardener Gardener
Package in poor condition
600x300x200 cm Bianco
Package in poor condition 3
I don't know if the greenhouse is ok, but the package was realy in poor condition after the delivery. Hoping the greenhouse will be allright.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Martin Robert Martin
I wanted to like it
300x200x200 cm Verde
I wanted to like it 3
I gave 4 stars because I like the design. But It did not hold up in the wind. This afternoon it got destroyed along with the 10x20 I bought. I’m sad now.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Mei McMurphy Mei McMurphy
Farmer?
450x200x200 cm Bianco Tetto a cupola
Farmer? 3
Would be nice if it came with enough bolts and nuts.
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Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Christopher Christopher
Reinforcements needed
300x200x200 cm Verde
Reinforcements needed  3 Reinforcements needed  3 Reinforcements needed  3 Reinforcements needed  3 Reinforcements needed  3
I must say before I start, I've always had nothing but great results on all my purchases, though unfortunately my last purchase hasn't followed suit 😢 My, VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green; hasn't even seen out the summer before wearing holes through the cover at each frame end. It's a design fault, reinforcement to these areas are what's needed (easy fix) at the factory I must resolve this issue before the monsoons come. Kind regards from sunny Devon and me.
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Risposta del servizio clienti: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Carmen Carmen
Estructura
Verde 2,93 x 1,97 x 1,94 m - Sistema di Irrigazione
La estructura, al apretar los tornillos el tubo se dobla , los tubos no son fuertes
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Kathryn Galbraith Kathryn Galbraith
Ms
300x200x200 cm Verde
The tent pegs provided, should be much larger and there should be stronger and longer ties on the cover. There should be ties at every join. An excellent product, just needs more securing to protect against strong winds.
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Penny Penny
Mrs
600x300x200 cm Bianco
It is what it was advertised as.
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Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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