Recensioni dei clienti per VEVOR Serra a tunnel walk-in 4,4 x 1,9 x 1,9 m, Serra con pellicola tunnel per piante, Serra con telaio in acciaio zincato, Copertura in PE verde, Porta avvolgibile con cerniera 8 finestre esterne

BUYER BEWARE—company does not have a customer service phone line, all disputes via internal messaging. This greenhouse arrived damaged and missing parts/hardware. After contacting through site, they had me send photos which I complied with and they would not send a new greenhouse, only wanting to send “accessories”. When inquiring what is contained in accessories, they would never state. It took over a month to receive the package and it only contained hardware, not the 4 missing poles and replacement for 2 damaged poles. When asking where the missing poles were, they started they could re-apply for another accessories to be sent. I requested several times to have a new greenhouse sent and they would not, nor give me a reason why they would not make this right on their end. I told them this was a gift for a friend and they have a greenhouse they cannot put up due to lacking parts. They do not care. NEVER ORDERING FROM THEM AGAIN. [not allowing me to add photos] They require me to give them one star they deserve zero!

Fast shipping yeah, got a pretty quick was able to set it up in about 2 1/2 hours only at the final step to put the plastic to realize it doesn’t cover all the way down about a foot is still open on one side plastic is warped Can’t believe I spent so much on this

Great if the wind never blows. Very lightweight hoops, cover material is ok. If you really want one, buy a small one and only set up in a very protected area.

I am very disappointed. I ordered this directly from vevor company. Item was shown as shipped. Never received item. Talks with customer service was very disappointing as well. Took several weeks for customer service to find out item was never shipped. Took a while to get refund as well. I was going to order second one but after this experience I will not order from them again.

I spent a couple hours over two days putting this together last weekend. Buried it in the trench as instructed, tied down , even buried it a little bit deeper with wood chips. We had 20 mph wind gusts last night and this thing flew about a km away from our house when I had gotten out there this morning. It was previously in our fenced in back yard right up against a fence in the corner. About half the aluminum poles have snapped in the middle, the rest got goofed up on the bolts, and the plastic split. Unfortunately useless now. Do not waste your money unless you are planning to reinforce it heavily.

Honestly the product is great but the customer service here is insanely poor! I had a malfunction with a part of the product once and I was back and forth with customer service for over a month! All I wanted to do was return the item, simple, but they made it so difficult its still not resolved, they wanted to offer me a $20 gift card for a $150+ purchase, I said no politely, they continued to play games and its still not resolved over a month later. Its insane, rarely have I dealt with a company with such low service.

Easy to install but the zippers have broken in 3 days of using and the plastic that goes around it well it's not the right side for greenhouse so to put the doors down , they tear

I bought the above item for almost 100 pounds, it has had all its cheap Velcro fixings damaged in the first bit of bad weather. The fixings were supposed to keep the waterproof cover attached to the frame but failed to do This. It seems that the producers are obviously using cheap materials and maximizing profit. Disappointed overall.