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VEVOR Serra Giardino Tunnel, 835x290x225 cm, Tenda Riparo per Piante con Telaio Acciaio Galvanizzato, Copertura in PE Verde, Porta con Cerniera arrotolabile, per Coltivazione Fiori Ortaggi

Recensioni dei clienti per VEVOR Serra Giardino Tunnel, 835x290x225 cm, Tenda Riparo per Piante con Telaio Acciaio Galvanizzato, Copertura in PE Verde, Porta con Cerniera arrotolabile, per Coltivazione Fiori Ortaggi

835x300x225 cm Verde Tetto a cupola
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Marco Marco
D.
300x200x200 cm Verde
Dopo essere stata montata e fissata come indicato dalle istruzioni, al secondo giorno alla prima folata di vento i lacci si sono strappati ed i pali piegati. Qualità veramente discutibile
0 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
ls ls
Tres mauvais
900x300x200 cm Verde Tetto a spiovente
C' est simple elles n' ont pas fait 1 an. Percees de partout et ferraille coupee a plusieurs endroits suite au vent recent, pas plus de 70kmh pourtant. en bref c' est 300 balles dans le vent
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Geoffrey Talley Geoffrey Talley
Greenhouse
360x200x200 cm Verde
I am a hard person to please on some issues and this greenhouse does not measure up. Very light weight and not very sturdy. It may work for some, but will not stand up to moderate wind. Now i know!
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Fabrice Fabrice
Particulier
450x200x200 cm Bianco
Elle à tenue 2 ans, les conditions météo actuelle ont eu gain de cause de cette serre, elle c'est écroulée sous le poids de la neige (20cm).
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Mrs Anita C Newman Mrs Anita C Newman
You've got to be joking...
450x200x200 cm Verde
Poly Tunnel never arrived! There's no one at VEVOR you can actually speak to ...wasted hours on live chat and took 3 weeks to get a refund. I couldn't even get hold of delivery company XDP as non of the phone numbers on line would connect and their email address just bounced emails back to me. The delivery company showed a delivery photo that wasn't my address so they just dumped it at a random property. Vevor could not have been more uninterested if they'd tried to whether the parcel had been stolen or just lost in transit!! It was a total nightmare trying to get a refund and I wouldn't order from them again if they were the last company in existence!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Dissatisified Dissatisified
Past customer
900x300x200 cm Verde Tetto a spiovente
Hard to deal with. Bad packaging. Will not do business with them again. Slow to respond. Can't get info on parts that were missing from box.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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John Collier John Collier
Never came
600x300x200 cm Verde
Never got item big was refunded.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Green House Green House
Don't buy it!
600x300x200 cm Bianco
Very bad quality. Don't buy it. The price is too good to be true! The Galvanized steel is so thin and weak it was easily bend with minimal use. The greenhouse stood for less then a week before it completely collapsed. Worst product I have ever purchased from this company.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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unhappy unhappy
mr
450x200x200 cm Bianco
This greenhouse is a huge waste of money. Destroyed in a very light wind.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Luisa Mendoza Luisa Mendoza
Price
600x300x200 cm Bianco
Did not appreciate price not adjusted after Black Friday
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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