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VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 12 Finestre e Porte 6,1 x 3 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 30,6 kg, Serra a Tunnel Bianco

Recensioni dei clienti per VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 12 Finestre e Porte 6,1 x 3 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 30,6 kg, Serra a Tunnel Bianco

600x300x200 cm Bianco

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DJ DJ
Design issues
600x300x200 cm Verde
The plastic is very strong but the pipe assembly is a design flaw as the holes drilled in the pipe for the bolts creates a weak spot that bends in high winds causing the greenhouse to collapse where perpendicular pipe clamps would have been a better choice and most likely prevented collapses.
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Risposta del servizio clienti: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
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Patrick Patrick
Don't buy
600x300x200 cm Bianco
Easy to install but the zippers have broken in 3 days of using and the plastic that goes around it well it's not the right side for greenhouse so to put the doors down , they tear
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction.To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Billy Billy
You get what you pay for from Vevor
300x200x200 cm Bianco Tetto a cupola
Frame is reasonable for the price, however the free holes in the canopy are a Vevor Special I didn't order!
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Karl Karl
Arrived broken and no support
450x200x200 cm Verde Tetto a cupola
Arrived broken and no support 1
Simple but decent growhouse for the price. However, one on the metal struts arrived broken, so I contacted Vevor customer service. No answer for one week, despite the promise of 24 or 48 hours customer service. I then used the customer chat and they promised to look into this matter asap. Still no answer. The cheap prices comes with a cost, I get it. But getting no help what so ever with broken products, will stop me from using Vevor again. And I am a returning customer, until now. Really bad - getting flooded with Vevor ads, but no ads in the world could compansate for lousy customer support.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeremy Jeremy
Junk DONT BUY
450x200x200 cm Verde
Junk DONT BUY  1 Junk DONT BUY  1
Bought the first one found out it had a bent bars where it connects they denied me a new one or refund. So bought another one exact same one this time all the ends was smashed so now I been going going back and forth with vevor customer service which is no help and the seller yet again is no help. DONT BUY THIS
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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TERRY SMITH TERRY SMITH
Well..
450x200x200 cm Verde
Well.. 1 Well.. 1 Well.. 1
Purchased this because the wind destroyed my last one (it was cheap plastic) this one looked great. Described as sturdy ...had a windy day and the ceiling support buckled.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nakia Lemon Nakia Lemon
Product damaged
900x300x200 cm Verde Tetto a spiovente
Product damaged  1 Product damaged  1 Product damaged  1
I contacted the company multiple times for a replacement product the one received looks like it was pre-owned, hardware was tossed all around the box , a tear in the green lining and dented rods
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Roy  Robinson Roy Robinson
Sr.
900x300x200 cm Verde Tetto a spiovente
Sr. 1 Sr. 1 Sr. 1 Sr. 1 Sr. 1
1st package was damaged in transport by FedEx And was sent back to VEVOR. 2ND REPLACEMENT was shipped but was also damaged. When I checked the package there were missing Hardware and 2 pieces of the frame missing Sent 20 messages to the company and all o got was a automated response . Contacted PAYPAL and they contacted the company Which has not responded to PayPal as of today Company has not responded to my request to send me another item or just replace the missing parts and Hardware. Enclosed are pictures of the damaged item when FedEx left it
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff Jeff
Owner
835x300x225 cm Verde Tetto a cupola
Owner  1
I have bought 2 of the greenhouses. They were fine all summer . But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
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Risposta del servizio clienti: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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Jeff Jeff
Owner
900x300x200 cm Verde Tetto a spiovente
Owner  1
I have bought 3 of the 12x20 foot carport. They were fine all summer had to replace the top on one of them. But when winter came different story. They cannot handle snow all of them collapsed. Not strong enough for Canadian winter.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
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