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VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 12 Finestre e Porte 6,1 x 3 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 30,6 kg, Serra a Tunnel Bianco

Recensioni dei clienti per VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 12 Finestre e Porte 6,1 x 3 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 30,6 kg, Serra a Tunnel Bianco

600x300x200 cm Bianco

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Jeff Watson Jeff Watson
Greenhouse
600x300x200 cm Bianco
I have been very happy with all products from be or. The green house is nice with one exception, the tubing used for frame is to thin and cannot withstand high winds . It kinks at the joints . For a few dollars the frame could be upgraded and be or would have a great product.
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Risposta del servizio clienti: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
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T T
Flimsy
600x300x200 cm Bianco
Very thin gauge metal that dented nearly immediately by my toddler dropping a big stick (for a toddler) on the frame. While assembling, If you screw the pieces in tightly, the metal tubes just bend into oval shapes, so there is no sense that things are secure. Since it is so modular and you can't tighten the screws properly due to the weak metal, it is nearly impossible to get perfectly level on dirt ground. There are warnings on the product about not using it in basically any type of weather, and it really doesn't hold up to any of it. There are only 8 tie-down strings attached to the cover (two on each side on each end) and 2 of them ripped off with the slightest wind. The tie down strings for the cover are a complete joke. I doubt this thing is going to last an entire year in my pretty mild climate, and I'm definitely going to need to buy supplemental supplies to keep the cover on, keep the frame anchored, etc. so I can try to prolong it from just collapsing and turning into a giant pile of garbage.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Very poor quality
600x300x200 cm Bianco
Item arrived damaged, I tried to return it but they just give you the run around and closed the ticket before I was even able to reply. Vevors return policy is a huge joke, they will make you jump through hoops knowing that most people are just going to say F×@& it and keep the damaged item because its so difficult to get a refund or return the product. The greenhouse collapsed in short order from a rain storm because the damaged poles were weakened. I would not recommend this to anyone.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product. We have created a new ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Indi Indi
Lasted 10 days - Greenhouse cover
600x300x200 cm Bianco
So I knew when I got this greenhouse that it probably wouldn’t last long so I tried to reinforce it by building garden beds right up against the walls and also attaching welded livestock panels along the sides. We have had it up for 10 days and the cover is ripped in several places and we haven’t really had any strong winds yet! Today the cover ripped from the ties and blew half off the greenhouse. I have no idea how make this even half usable.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Tanner Tanner
Missing Hardware - No Response
600x300x200 cm Bianco
My greenhouse arrived missing the hardware to assemble. I’ve had a ticket open for two weeks now with no action! I have a mess in my yard waiting for this to go up and NO support from Vevor. Not impressed at all.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Craig Todd Craig Todd
Ranch owner
600x300x200 cm Bianco
Had a wind tear up the outer covering as well as breaking the support. I'm trying to get a refund now
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Randy Randy
Mr
600x300x200 cm Bianco
Don’t buy this greenhouse unless you don’t get any wind. Had 25 mph winds and the metal framing bent up and is now unusable. And we have it in a protected area.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Denise Denise
Serré de jardin
600x300x200 cm Bianco
Désolé mais Je trouve les tuyaux très feluettes
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Peter Müller Peter Müller
Herr
600x300x200 cm Bianco
Ist leider unter der ersten Schneelast zusammen gebrochen, der Service hier ist auch unterirdisch, man bekommt eine Mail das man seine PayPal Adresse angeben soll, antwortet darauf aber angeblich reagiert man nicht. In der App ist das Ticket auch nicht sichtbar. Ich kann Vevor nicht empfehlen.
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Risposta del servizio clienti: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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John John
Not Built for the Real World — 3 Years of Fighting the Wind
600x300x200 cm Bianco
I've had mine for three years, so this isn't a first-impression take — I've put this thing through its paces. The short version: it's flimsy, and unless you're willing to modify it, it's going to let you down. Assembly requires a surprising amount of hardware, and that's just the beginning. The real problem is wind. If you live anywhere that sees 10–15+ mph gusts — and honestly, who doesn't — you absolutely must bury the side edges, or this greenhouse is gone. Not tipped over. Gone. I've buried mine every season and still had to redo it after strong winds pulled the edges back up. It's an annual ritual at this point. The metal tubing is another weak point. The walls are thin enough that if you try to move or reposition the structure without supporting both ends, the tubes will kink under their own weight. It's not a matter of being rough with it — it just happens. If you're in a calm, sheltered spot and treat it delicately, you might get by. But if you want something that can actually handle weather without babysitting, look elsewhere or budget time for serious modifications.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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