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VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 12 Finestre e Porte 6,1 x 3 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 30,6 kg, Serra a Tunnel Verde

Recensioni dei clienti per VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 12 Finestre e Porte 6,1 x 3 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 30,6 kg, Serra a Tunnel Verde

600x300x200 cm Verde
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recensioni dei clienti

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1223 Recensioni
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Marceau Marceau
Serre
835x300x225 cm Verde Tetto a cupola
Suite à un retard de livraison de 7 jours. Arceaux défectueux, emboîtement difficile, perçage des passages de boulons pas en face !
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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Adam Adam
Mr.
450x200x200 cm Verde
It was easy to set up. Had a few wind related problems. First, the supplied anchors didn't hold and it flew into my neighbors yard. I retrieved it and it was in pretty good shape. I bought better anchors and secured it again. We had a pretty windy day which is common where I live. The structure collapsed in the 30 mph winds. If I lived somewhere with less wind this might have worked. The thin metal can't stand up to the wind where I live.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
owner
600x300x200 cm Bianco
The assembly was easy to do. but it could not hold up to the 50mph wind and snow. Collapsed very disappointing, but it did its job on the 1st year of use.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Gene Grainger Gene Grainger
Poles bent
835x300x225 cm Verde Tetto a cupola
Box came severely damaged almost looks like it has been returned .. some items wrapped. Some items not ... several screws missing and 2 of the poles were dented ....one being the corner support. :( i have picgure but its not letting me load em
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Buyer Buyer
Mr.
450x200x200 cm Verde
Initially, while assembling the frame, I noticed that the length specified in the offer was 10 cm shorter. I reported the issue to the VEVOR service center. However, after final assembly, it turned out that the frame's dimensions differed from the tent's by approximately 10 cm in EVERY OTHER DIMENSION. The tent sits loosely on the frame, and as you can see in the attached photos, the frame doesn't fit the tent. This makes the entire structure unstable. The small refund I received from VEVOR as compensation didn't compensate me for the costs and effort I had to put into restoring the entire structure. I'm not satisfied from it.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Eric Eric
serre
600x300x225 cm Verde Tetto a cupola
peu pratique tubes légers porte peu fonctionnelle les scratchs ne tiennent pas ,chère pour la qualité
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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dude dude
moneky wrench
450x200x200 cm Verde
material holes not match. instructions confusion and have to tie this sucker down good. strong made this into kite and kind of wreck it
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Francisco Francisco
Opinión
600x300x200 cm Bianco
El plástico no viene alineado con la estructura Las ventanas de un lado más altas que las otras
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Jan Jan
bestelling dakkas
600x300x200 cm Verde
jammer, maar de dakkas is nooit aangekomen en teruggestuurd, terwijl ik ze besteld had en er op heb zitten wachten. Helemaal niet tevreden
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op. We bieden tevens onze oprechte excuses aan voor de onbevredigende logistieke ervaring die u heeft gehad. We hebben dit probleem genoteerd en zullen het terugkoppelen aan onze logistieke partner om het leveringsproces te optimaliseren. Bedankt voor uw feedback, die ons helpt onze dienstverlening te verbeteren.
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Mathieu Mathieu
Bij de eerste stevige wind al volledig krom getrokken
450x200x200 cm Bianco
Zeer zwakke behuizing die het bij de eerste 'stevigere' wind al begeeft, de dunne buizen plooien meteen alsof het niks is... Prijs/kwaliteit is dit zeker en vast geen aanrader.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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