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VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 8 Finestre e Porte 4,6 x 2,1 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 16,9 kg, Serra a Tunnel Bianco

Recensioni dei clienti per VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 8 Finestre e Porte 4,6 x 2,1 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 16,9 kg, Serra a Tunnel Bianco

450x200x200 cm Bianco

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1223 Recensioni
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Lilia Lilia
Shit company AI customer support which just waiting your time cheap poor quality product fail a part
450x200x200 cm Verde
This is the cheapest shit I ever bought with the money I paid not worth at all when i contact customer support the company a shit company. They just give you a runaround AI customer support that you would never go anywhere with that. You won’t stop any problems with it they just give you runaround. Jim Pike is broken pours missing. I couldn’t get a hold of not a customer service. He just want some bullshit pictures. After receiving the pictures of the claim. They haven’t received it. They just like a bunch of shit piece of shit company.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Halfway There Halfway There
Close but several cigars short
360x200x200 cm Verde
I would love ot put this together, but it's not possible without some serious modification. Finally got around to putting this together to find thatthe parts list in the instruction mnual doesn't match my actual parts. I have different parts. Poles 5,6,7,8, and 9 are there but some of them didn't have the tapered ends. There are no #4 poles, too many #3 poles, the #1 and #2 poles I'm guessing belong to a different product, as they have hooked ends that shouldn't be there, and holes on the upper end that are 90 degrees from what they should be, so it's impossible to assemble this thing as it is. I guess I'll have to wait untiol tomorrow to get in contact with Vevor, and I haven't experienced anything like this before. I'm hoping my 30' greenhouses have the proper parts!
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Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Michael Michael
It’s fine but mediocre
450x200x200 cm Bianco
Wind and snow will destroy this thing no matter what. It can make sense for some people but I’d encourage spending the extra money for something more durable.
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Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Sarah Sarah
Not for windy conditions
450x200x200 cm Bianco
My husband set it up. 3 days later, a storm went through and it was crushed. Glad I didn’t get my plants it yet. Not Vevor’s fault, just Mother Nature testing my patience.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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Lawrence Lee Lawrence Lee
Mr
450x200x200 cm Bianco
Second year having set it up. End of the season heavy wind came through and bent the frame up and ripped the plastic tarp fabric. So it lasted me two years and now it’s time to replace it.
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Risposta del servizio clienti: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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James James
Didn’t last long
450x200x200 cm Bianco
Not to mad to build, but it is in shambles with the mild winds and winter of El Paso. All the built in anchor points ripped off, so built a door and front wall mainly to pull the cover tight again to keep the cover from blowing away. Other than that it’s great. Make sure to burry more the base with cover at least 6 inches with pavers above every few feet. I did 6 inches initially, but the string mounts fell off about a month ago. The left zipper also separated from the cover pretty easy. The zipper strap is still intact, but the cover separated from the zipper from the zipper border. Zipper fully works but it doesn’t help when the cover fully separated. Maybe buy this if you have zero wind. My coldest day was 28 average has been 40 this “winter”
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Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Roman Roman
Greenhouse
450x200x200 cm Bianco
Great quality for money but in my case only for two years
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Geoff Geoff
Purchaser
450x200x200 cm Bianco
The frame is lighter weight than the one I replaced. The one replaced was from Vevor also. I have nit used it yet , nor have I totally completed assembly.
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Theresa Theresa
Vevor tunnel greenhouse
450x200x200 cm Bianco
I don’t recommend this tunnel for areas with strong wind gusts. I had a wind storm, which bent the tunnel over, breaking the support hoops. They would have to be made of a more rigid material to withstand the wind. Other than that, the cover is very durable, and diffuses the sun so the plants don’t get sunburnt. The windows were very handy for airflow. I put the door up daily without issue. Zippers are quite strong. Overall, if the wind hadn’t damaged the hoop house, I would have given a better review because it does work well as a greenhouse.
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Nadia Nadia
Mme
450x200x200 cm Bianco
Mme 2
J'ai monté la serre hier, j'ai trouvé qu'elle était de bonne qualité et la toile semblait intacte mais aujourd'hui il a mouillé et de l'eau s'est infiltré partout, comme si la toile était poreuse. Aucun trou, aucune déchirure mais l'eau dégoûte partout à l'intérieur. Je vais devoir la doubler avec quelque chose de véritablement imperméable avant d'installer quelque équipement que ce soit.
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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