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VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 8 Finestre e Porte 4,6 x 2,1 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 16,9 kg, Serra a Tunnel Verde

Recensioni dei clienti per VEVOR Serra da Giardino per Piante a Tunnel Impermeabile con 8 Finestre e Porte 4,6 x 2,1 x 2,1m, Serra a Tunnel da Esterno Impermeabile in Acciaio Zincato Copertura PE 16,9 kg, Serra a Tunnel Verde

450x200x200 cm Verde

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1225 Recensioni
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Christine Stein Christine Stein
Purchaser
835x300x225 cm Verde Tetto a cupola
Waited 3 weeks, never came, contacted Vevor and said well it must be lost, sent refund, very disappointed
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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T T
Flimsy
600x300x200 cm Bianco
Very thin gauge metal that dented nearly immediately by my toddler dropping a big stick (for a toddler) on the frame. While assembling, If you screw the pieces in tightly, the metal tubes just bend into oval shapes, so there is no sense that things are secure. Since it is so modular and you can't tighten the screws properly due to the weak metal, it is nearly impossible to get perfectly level on dirt ground. There are warnings on the product about not using it in basically any type of weather, and it really doesn't hold up to any of it. There are only 8 tie-down strings attached to the cover (two on each side on each end) and 2 of them ripped off with the slightest wind. The tie down strings for the cover are a complete joke. I doubt this thing is going to last an entire year in my pretty mild climate, and I'm definitely going to need to buy supplemental supplies to keep the cover on, keep the frame anchored, etc. so I can try to prolong it from just collapsing and turning into a giant pile of garbage.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chris Chris
Very poor quality
600x300x200 cm Bianco
Item arrived damaged, I tried to return it but they just give you the run around and closed the ticket before I was even able to reply. Vevors return policy is a huge joke, they will make you jump through hoops knowing that most people are just going to say F×@& it and keep the damaged item because its so difficult to get a refund or return the product. The greenhouse collapsed in short order from a rain storm because the damaged poles were weakened. I would not recommend this to anyone.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product. We have created a new ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Halfway There Halfway There
Close but several cigars short
360x200x200 cm Verde
I would love ot put this together, but it's not possible without some serious modification. Finally got around to putting this together to find thatthe parts list in the instruction mnual doesn't match my actual parts. I have different parts. Poles 5,6,7,8, and 9 are there but some of them didn't have the tapered ends. There are no #4 poles, too many #3 poles, the #1 and #2 poles I'm guessing belong to a different product, as they have hooked ends that shouldn't be there, and holes on the upper end that are 90 degrees from what they should be, so it's impossible to assemble this thing as it is. I guess I'll have to wait untiol tomorrow to get in contact with Vevor, and I haven't experienced anything like this before. I'm hoping my 30' greenhouses have the proper parts!
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Risposta del servizio clienti: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Lyn Bayliss Lyn Bayliss
Very Average
450x200x200 cm Verde
Not even in use now. Bought it as a Christmas gift for my husband. Poles bent with the first bit of wind. Yes it was tied down as per instructions. Absolutely a waste of money.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David Evans David Evans
15x7x7 Tunnel
450x200x200 cm Verde
Straight out of the box not the same quantity end caps as the instructions said it has. Which brings up the point that every end on this greenhouse needs an end cap! Found a hole in the material, I’m assuming there’s more somewhere. Guess I go to the hardware store looking for caps that I can fit. Dead in the water on set up until that is taken care of. Can’t upload pics for some reason….
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Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Cecelia Orebaugh Cecelia Orebaugh
Greenhouse
450x200x200 cm Verde
The product itself is good for the price. However, whether Vevro responsible or manufacturer, the size of the greenhouse is smaller than labeled on the box. I ordered 15x7x7 and in actuality it measures 14x6x6. And while it might seem trivial , size does matter.
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Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Leger Robert Leger
Mr
450x200x200 cm Verde
I was not happy with the fact that THERE WAS NO SCREEN AT THE DOOR OPENING , Like the last greenhouse i had that i had bought from vevor
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Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Shad Shad
Green House
450x200x200 cm Verde
Polls are very cheap, still using bolts and nuts to connect need to upgrade. Price is sub ok for what your getting.This is a Summer use only Greenhouse! Metal very thin would not withstand heavy winds and definitely not any inclement weather.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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William William
Weak tubing & insufficient bracing
450x200x200 cm Verde
Weak tubing & insufficient bracing 2
Unfortunately the 2 greenhouse I bought did not last long....only a few weeks. Although they were tied down as recommended + added concrete blocks at the base, a wind gust just ruined everything. I felt they were very very flimsy from the start, so would avoid them unless you plan on building your own wood frame to replace the weak tubing and bracing. I will try to repurpose the cover as much as possible. Very Unfortunate.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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