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VEVOR Serbatoio Portatile per Benzina 220 Litri Portata 10 GPM, Serbatoio per Carburante Diesel con Pompa di Trasferimento Elettrica 102W, Tubo Flessibile, Trasporto del Carburante, Rosso

Recensioni dei clienti per VEVOR Serbatoio Portatile per Benzina 220 Litri Portata 10 GPM, Serbatoio per Carburante Diesel con Pompa di Trasferimento Elettrica 102W, Tubo Flessibile, Trasporto del Carburante, Rosso

219.6L

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patrick.c.roper patrick.c.roper
Quality issues
219.6L
Extreamly fast shipping but, when tank arrived it has a broken mount for the fuel pump. The casting that holds the pump on is weak I have not yet filled it to see if it had any leaks yet but will shortly. This may be able to be fixed with a. Band clamp but I expect quality product when I place an order.
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Risposta del servizio clienti: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
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Casey Roper Casey Roper
Pump quit working
219.6L
I loved the tank, but unfortunately second tank in the pump has quit working and now I got to figure out how I am going to get at least 25 gallons of gas out of it
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Travis Travis
DOES NOT HOLD 58 GAL
219.6L
Does not hold 58 gal. Yes I made sure I bought the right one and at 48 gal it is full to the top. Came with loose screws and found out after it arrived I could've gotten it for less than half price elsewhere.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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B B
Dude
219.6L
Ordered the 58. They sent the 48. Been arguing with them for 9 days about it. Sent pictures of the measurements and took a video of it being fueled up and only holding 48 gallons. Have not got a response or resolution yet. Great product but annoying that they tried to pull something like this....Buyer beware.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Wayne Underhill Wayne Underhill
Owner
219.6L
My complaint is that it was sold to hold 58 gallon and only holds 50
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Joel Buys Joel Buys
Mr
219.6L
I ordered the 58 gallon model. Didn’t realize I had been sent 48 gallon versions until I had filled both tanks. Vevors solution was to refund the difference between 58 gallon and 48 gallon which I had to accept. The only other option was to empty the fuel out of them and figure out how to return them which was not realistic. When asked if I was satisfied with their solution I asked if they could include a coupon or discount code to offset the inconvenience they created and was told no.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Joe r. Joe r.
Owner
219.6L
Pump on this tank was defective from the start. Will not draw and hold prime. Have to pressurize the tank with compressed air in order to get the pump to prime and prime is lost after about two or three minutes from turning the pump off.
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Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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