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VEVOR Bombola di CO₂, 2 kg Bombola di Aria CO₂ in Lega di Acciaio, Rivestimento Spray Grigio, Valvola DIN477, Maniglia e Pressione Regolabile, per Spillatura di Birra alla Spina, Gas non Incluso

Recensioni dei clienti per VEVOR Bombola di CO₂, 2 kg Bombola di Aria CO₂ in Lega di Acciaio, Rivestimento Spray Grigio, Valvola DIN477, Maniglia e Pressione Regolabile, per Spillatura di Birra alla Spina, Gas non Incluso

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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132 Recensioni
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Pa*** Pa***
Garrafa de CO₂ entregue vazia apesar de vendida
Exmos. Senhores, Venho por este meio comunicar que a garrafa de CO₂ adquirida foi entregue completamente vazia. Atendendo ao preço pago e às condições em que a compra foi efetuada, o meu entendimento no momento da aquisição era inequívoco: tratava-se da compra de uma garrafa de CO₂ cheia, incluindo a própria garrafa, uma vez que esta corresponde à primeira aquisição deste equipamento e não a uma simples troca ou aquisição de uma garrafa vazia. A entrega de uma garrafa sem qualquer carga de CO₂ não corresponde, portanto, ao produto que razoavelmente esperava receber pelo valor pago. Face ao exposto, não pretendo manter o equipamento nestas condições, pelo que solicito: 1) A aceitação da devolução da garrafa/equipamento; 2) O reembolso integral do valor pago; 3) A indicação do procedimento a seguir para efetuar a respetiva devolução, preferencialmente sem quaisquer custos adicionais para mim, considerando que o produto recebido não corresponde às condições esperadas da compra. Agradeço a confirmação do procedimento de devolução e do respetivo reembolso com a maior brevidade possível. Com os melhores cumprimentos, Paulo Castro
0 persone l'hanno trovato utile
Risposta del servizio clienti: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Tradotto da portoghese
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Robin Robin
Sent tank missing regulator
Sent a CO2 tank missing a regulator and after weeks of back and forth with terrible customer service lacking critical thinking skills, refused to make it right. My final response to customer service: We can't send it back because it is already filled with CO2. I was just hoping this company would do the right thing and actually send me the missing piece that I clearly paid for but I can see you will not. I will be posting negative reviews every where I can. I cannot waist anymore of my valuable time on this terrible customer experience.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Michiel Michiel
Ok
Voldoet aan de eisen maar ziet er in t echt wat minder netjes afgewerkt uit dan op de foto’s Dr beugel is eigenlijk te klein waardoor je de fles minder goed kan oppakken
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Tradotto da Olandese
Vedi originale
Howard Delaney Howard Delaney
Co2 tank
Looks good but very difficult finding someone who can fill it. Wish that I knew it was so difficult to get it filled. Haven't used it yet as it's going to cost €70 to post it to Lisbon to get replenished.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Parham Parham
Not have enough holding capacity
I had this about a year and I just filled it up once I went next year to fill it up and I realize that it’s not able to hold more than 1 pound of CO2 gas obviously it has a capacity of 5 pounds but it’s not holding 1 pound. Unfortunately, I didn’t realize till next year because I didn’t have the chance to fill it up
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Joe Joe
Owner
Tried to fill tank, the safety was already popped
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ross Ross
Cylinder started leaking
Cylinder started leaking 1
After 1 year the cylinder started leaking where the valve body is threaded into the tank. I have a tank that is 40 years old and has never leaked. Found out after getting it re-filled and $25.00 of CO2 is wasted.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Andre Andre
Mr
Truly the worst service I have ever seen. They just want to merry go round you and waste your time. No after sales whatsoever. They sold me a CO2 tank with an old date from last year. Go somewhere else to buy as these are obviously off shore and could care less about you once the purchase is complete.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Zac Zac
1ST & LAST PRODUCT IM BUYING FROM VEVOR
This tank worked for 3 fills before failing and leaking i was told there was nothing they could do since it had been 13months and the warranty only cover 12
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Al Al
Never received it
Took 2 weeks with no updates , had to call and get a refund (very easy and good communication) moral of the story; if you’re in a rush , just go to your local store .. never seen something take so long ..
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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