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VEVOR Scooter Elettrico Pieghevole a 4 Ruote per Disabili e Anziani, con Autonomia di 25 km, Sedia a Rotelle per Tutti i Terreni con Ruote Antiscivolo, Capacità di Salita di 9° e Carico di 120 kg

Recensioni dei clienti per VEVOR Scooter Elettrico Pieghevole a 4 Ruote per Disabili e Anziani, con Autonomia di 25 km, Sedia a Rotelle per Tutti i Terreni con Ruote Antiscivolo, Capacità di Salita di 9° e Carico di 120 kg

4 Ruote Blu
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98 Recensioni
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bonnie mclafferty bonnie mclafferty
Owner
Flimsy made I had a problem with the battery and they gave me $29
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Patricia Ann Johnston Patricia Ann Johnston
Ms.
I'm very disappointed in the performance. Very low power, and the turning radius is awful. What is your return policy?
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Monique Monique
Information I wish I had before I made this purchase
The mobility scooter is smaller than I expected. I took it on a small tiled/tilled area and ended up falling off, so I definitely recommend being cautious on uneven surfaces. One major drawback is how loud the scooter is. I use it mostly inside my home, and the reverse beeping noise cannot be turned off, which is extremely frustrating. On the positive side, the battery life is good and the speed is reliable. It works well for basic indoor use, but there are definitely a few design issues that could be improved.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Thomas Thomas
worker at SFSU (Retired)
Scooter does not work
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Armond Chalmers Armond Chalmers
Ceo
I have text with your system three times to get a wheel for the three wheel orange scooter sent to me what you guys sent it for free neither one of the times have you guys responded? The customer service at this company is horrible.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Shaun Shaun
Customer
I have purchase this mobile scooter for my mom about a few weeks ago. After charging the battery the scooter doesn't work. I contacted product support and have been exchanging emails without any success to resolve this issue. They said that product support team doesn't provide any telephone support. I'm very frustrated and my mom who is waiting to use this mobile scooter is still waiting to do so. Not happy, very disappointed.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Giroux Giroux
De la m****
3 Ruote Arancione
Dans l’attente pendant un mois de l’expedition du colis tout ça pour qu’il soir perdue. Je n’ai jamais vu mon colis
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Cortney Michalosky Cortney Michalosky
Ms
This company false advertises free returns. Bought as a gift, tried to return and was only offered $54 refund. Do not purchase from this company.
8 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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