Recensioni dei clienti per VEVOR Scioglitore di Cera per Fabbricazione di Candele Fonditore Fusione di Cera Elettrico Capacità Massima 10 Litri Pentola in Acciaio Inox Regolazione della Temperatura a 9 Livelli tra 30 e 110 ℃

Ce fondoir est très pratique pour la fonte de la cire : régulation de la température automatique, volume etc MAIS LA CIRE NE COULE PAS PAR LE ROBINET. Nous avons fait l'essais avec de l'eau, le robinet fonctionne, avec la cire ça ne sort pas. Le service après vente est lamentable car nous attendons toujours leur retour.

L-am folosit 1 data, iar a doua oara cand am vrut sa il folosesc, robinetul s-a defectat complet, nu mai curge ceara. Topeste in continuare ceara, dar atat. 😐

Very disappointed with this VEVOR wax melter. The thermostat is a complete mess. Set it to 70 °C – it heats up to 120 °C and still keeps going. When you just want to keep the wax warm, it continues heating non-stop. Basically useless if you need accurate temperature control.

Le produit n'est pas du tout efficace... 1- La section robinet n'est pas chauffée, résultat le savon refroidi et bouche le robinet 2- La tuyauterie est située sur le côté et assez haute, résultat une grande partie n'atteint pas le robinet et donc c'est une perte ÉNORME de produit! Le tuyau menant au robinet devrait se situer au fond comme plusieurs autres modèles compétiteurs 3- Perte de produit importante qui rend l'appareil inutilisable et il ne sert pas du tout... Le seul point intéressant est la possibilité de régler la température de chauffage Je ne recommande pas du tout ce produit, je regette mon achat...

I had a very frustrating experience with VEVOR. The product started overheating from day one, which clearly showed it was faulty from the beginning. Instead of replacing the defective product under warranty, their customer support told me they would send a part and that I could get it replaced myself. For a faulty product that I paid for, I do not think the customer should be expected to arrange repairs or carry the burden of fixing it. As per warranty, VEVOR should have replaced the defective item properly. When I did not accept their proposed solution, they started negotiating with me instead of taking responsibility. It felt like they were trying to make the customer bear the loss for their faulty product. After a lot of back-and-forth emails, they finally refunded my money, but the whole process was stressful and unnecessary. Based on my experience, their customer support is very painful to deal with. If you want peace of mind, I would not recommend buying from VEVOR.

This item was damaged in shipping I asked for a replacement and they sent a refund instead to an account that has been closed which I have explained in more than 30 emails. Customer service for this company is horrendous and I don’t think anyone was an actual live person. Furthermore, I have to look for a different company to utilize for this product since this company refuses to call me or replace the item or put the refund an a different payment method due to original account being closed. I have already submitted photos of the damage as well.

Spout does not work. Do not buy this. Waste of your money and time.

Bought this melter for beeswax but need to crank up de heat all the time to avoid the stby to switch in. The wax become darker because of the heat in the costumer service makes it long and hard for a "easy return" policy. If you want to melt beewax, I suggest you to buy a different melter.

Have never been able to get a drop of wax out of the spout if the spout was heated, it would be a good product however it is not so I had to pour it from the top slopping it all over because the spout is unusable. I contacted the company twice and they have not bothered to get back to me so they must know exactly what’s wrong with their product and they fail to stand behind it and they also just keep selling it. I am unable to upload a picture because they make that extremely difficult of course just like they do the return process

Item went to old address. Contacted customer service and got no help. Wound up ordering from someone else. Love the products but the customer service is horrible. They actually suggested i drive 11 hours to get to the old address and pick it up. Doubt I will use this website for items. Paid twice for this item and this is not the first time. I got a tshirt press that went bad and after many attempts to get some good customer service, I bought a different one. Not going to do this again.