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VEVOR Scioglitore di Cera per Fabbricazione di Candele Fonditore Fusione di Cera Elettrico Capacità Massima 10 Litri Pentola in Acciaio Inox Regolazione della Temperatura a 9 Livelli tra 30 e 110 ℃

Recensioni dei clienti per VEVOR Scioglitore di Cera per Fabbricazione di Candele Fonditore Fusione di Cera Elettrico Capacità Massima 10 Litri Pentola in Acciaio Inox Regolazione della Temperatura a 9 Livelli tra 30 e 110 ℃

10 L

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Mell Mell
Make a Stainless Steel version
I like the size but can there be a stainless steel version? Also the screens on the handle keeps falling off. It seems they’re too small.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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cozyquillbooknook cozyquillbooknook
Will NOT regulate the temperature- runs too hot
I am giving it 3 stars because it will melt the wax pretty quickly. It does the job. However, I should only give it a 2 or even a 1 because after only using it two weeks, I've put it away and bought a different brand because this one will not stop heating at 185. The knob is inconsistent and the temperature cannot be controlled. It makes the wax go up to well over 220 degrees even when I tried to adjust it multiple times below the 194 spot on the knob. Too inconsistent. I can't have my wax go that hot. Plus it won't just let the wax sit and regulate the temp while you are making multiple batches. It goes straight to hot and doesn't stop. So, basically I wasted 60 dollars only to have to buy another brand that does work and regulate the correct temperature.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Karen Paola Hernandez Karen Paola Hernandez
Not recommended
Not recommended  1
Have not been able to use, because the lid does not match the pot, and customer service has not been help
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Risposta del servizio clienti: Thank you for your feedback. We are sorry that the issue with your VEVOR 5 L Wax Melter for Candle Making, product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464400175216640) and provide a suitable solution. Please check the email associated with your order and reply to us.
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latchatcha3007 latchatcha3007
fuit au bout d'un an
10 L
Fuit au bout de 1 ans . vraiment déçu.
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Risposta del servizio clienti: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de support client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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Tradotto da francese
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Tamara ten Cate/de Haas Tamara ten Cate/de Haas
apparataat werkt niet naar behoren
10 L
slechte kwaliteit, klacht neergelegd bij het support team van Vevor maar ik wordt totaal niet serieus genomen en krijg continu dezelfde standaard antwoorden terug. de pan is niet goed, wordt veel warmer dan de instelling en het kraantje werkt ook niet naar behoren. Ik koop hier nooit meer wat puur om de slechte klantenservice want niemand komt mij tegemoet met een oplossing dus ik pak mijn verlies wel. Ik zou deze iedereen afraden. Ondanks dat wij ook heel veel bestellen met ons andere bedrijf zullen wij ook vanaf daar niks meer bij Vevor bestellen.
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Risposta del servizio clienti: We hebben uw ticket over dit probleem ontvangen en zijn hierover voortdurend met u in contact gebleven. We hebben u per e-mail een oplossing aangereikt en wachten nu op uw reactie. U kunt erop rekenen dat we de zaak blijven opvolgen totdat het probleem volledig is opgelost. Houd de reacties in het ticket en de e-mailmeldingen in de gaten.
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er*** er***
Don’t waste your money
This wax melter even though advertised for beeswax, absolutely does not work for it, it clogged the spout immediately and I had to pour the wax back out of the top, super disappointing. I have the smaller 5L melter which has been amazing, I thought this product would be just as good, but it’s garbage. It would probably work best for coffee or tea at a brunch bar.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Sam H Sam H
Product Fault, DO NOT BUY
DO NOT BUY THIS, NOT EVEN 6 MONTHS OLD AND IT NO LONGER WORKS, advice it has to much product in there?? it holds 10L so it should work fine for its capacity, Told to stir solid wax?? How in the heck do you stir solid wax?? THEIR TECHNICAL SUPPORT SENT THIS AS A REPLY: "As seen in the image, too much wax was melted in the bucket, and it was not completely drained before the wax solidified. This caused heat to accumulate at the bottom of the bucket, which may have burned out the heating element at the bottom. Additionally, the product must be stirred continuously during use; otherwise, the machine will enter standby mode as a protective measure due to overheating. The quickest solution right now is to use a small spatula to completely remove all the wax, unplug the unit for one hour, and then try restarting it."
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mindaugas mindaugas
Vevor
10 L
No best.
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Le Monde de Amélie Le Monde de Amélie Le Monde de Amélie Le Monde de Amélie
Brucia la cera
10 L
Purtroppo la temperatura all'interno del macchinario non corrispondono al manometro esterno, purtroppo se la manopola la si posiziona su 70 °C ALL'INTERNO il mio termometro segnava 103°C ho bruciato 1 kg di cera, andrò avanti a creare candele con il vecchio meteo del bagno maria.
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Risposta del servizio clienti: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
janet veloz janet veloz
It’s okay
I purchased a VEVOR wax melter. It’s easy to use. Quality it okay. But what’s disappointing is that it didn’t come with the screws and nuts for the arms. I asked customer service if they could send me my missing items (parts) and they never did. I’m not sure why they made a big deal about it., So my husband went to the store and purchased my screws And nuts that I needed to finish with assembly.
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Elemam: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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