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VEVOR Custodia in acciaio NEMA, scatola elettrica in acciaio NEMA 4X, 20x20x15 cm, IP66 impermeabile e antipolvere, scatola di giunzione elettrica per esterni/interni

Recensioni dei clienti per VEVOR Custodia in acciaio NEMA, scatola elettrica in acciaio NEMA 4X, 20x20x15 cm, IP66 impermeabile e antipolvere, scatola di giunzione elettrica per esterni/interni

Acciaio al Carbonio 20×20×15cm
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330 Recensioni
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Amy Amy
Office Manager
Considering that we ordered 13 and only received 4, (can't get anyone from Customer Service to respond, have submitted two cases regarding the remaining 9 that are still reflecting the same shipment status as May 2nd and it is now 12 days later and we continue receiving the same BOT messages) I guess the boxes aren't too bad. When you actually receive them.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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John John
Buyer
The seal didn't come with the box. I need the now!
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Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Build Fast Build Fast
Defective door design
The enclosure is overall nice and very sturdy. It’s very heavy, has a good backplate, and the powder coat paint seems good. If 50 lbs is too heavy, look elsewhere. Unfortunately, both boxes sent to me had sagging doors that could not be adjusted. I contacted customer service and did not have a good experience, so consider not being able to rely of their “free returns” advertising when you make your decision. Note that there is a newer model of this enclosure also being sold that has a different door design, a larger opening on the bottom, a rain cover, and upgraded locks for not a whole lot more. I’d skip this one and go for the other.
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Spyder Spyder
Wrong Size Was Sent
Ordered 12x12x6 in and they came in all undersized about 11x11x5 in we had to use them but I don't like that we were not notified.
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Spyder Spyder
Wrong Size Was Sent
Ordered 12x12x6 in and they came in all undersized about 11x11x5 in we had to use them but I don't like that we were not notified.
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Ricardo Jorge Ricardo Jorge
Sr
Acciaio al Carbonio 60×40×25cm
Sr 2 Sr 2
Começou a ganhar ferrugem
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Mark Galbraith Mark Galbraith
Electrical contractor
Acciaio al Carbonio 60×60×20cm
This enclosure is not UL listed. I did not realize this beings its advertised as a NEMA rated enclosure. Too late now. It's bought, payed for, and installed.
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Risposta del servizio clienti: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
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Dave Bates Dave Bates
CEO Live Energy
I only received 2 out of 3 boxes ordered. Each time they shipped they arrived on different days. Needing a call back urgently so I can see where the 3rd box is!!!!
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Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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LEE LEE
BUYER
Acciaio al Carbonio 60×60×20cm
CAME IN DAMAGED NO REPLY
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Eric Pori Eric Pori
Great product but arrived damaged
Acciaio al Carbonio 60×40×25cm
Great product but arrived damage and then when we try to return them they only offered us $40 and wouldn't accept the return
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Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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