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VEVOR Scatola elettrica in acciaio Scatola elettrica 40 x 40 x 15 cm Acciaio al carbonio IP66

Recensioni dei clienti per VEVOR Scatola elettrica in acciaio Scatola elettrica 40 x 40 x 15 cm Acciaio al carbonio IP66

Acciaio al Carbonio 40×40×15cm

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skicentral skicentral
Acciaio al Carbonio 25×20×15cm
L'utente non ha lasciato alcun commento scritto.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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BADGER BADGER
NO CSA
CABINET DOESN'T HAVE A CSA, SO CAN'T BE USED FOR ANY ELECTRICAL
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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fwells70 fwells70
get rid of AI
Acciaio al Carbonio 25×20×15cm
Absolutlely hopeless -- I had a problem with a broken door lock all I wanted was a replacement. 2 days talking with and AI person- no idea what I was talking about. example - I said go to catalogue box description, is there large as life - AI had no hope just repeating the same mantra in a dozen different forms. I gave up in the end - no point in going on. I have spent a lot of money over last couple of years maybe I should start looking for another supplier. What a waste of time -- AIman needs to apply for a real job.
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Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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JB JB
MP
Acciaio al Carbonio 40×30×20cm
Never Received the item
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Glenn Glenn
Sir
Great product, will look for lower price elsewhere as I need more, maybe many more if my POC is successful
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Glenn Glenn
Sir
Acciaio al Carbonio 25×20×15cm
Great product, found it cheaper elsewhere
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Vas Vas
Purchasing Manager
The product itself is well built and the quality of the steel electrical box is very good. However, the major issue is that this box does not appear to have the required North American certification, such as CSA or UL. We installed these boxes on a project, but during inspection the inspector did not approve the installation because the boxes were not certified for use in North America. As a result, we had to remove the entire installation, purchase new certified electrical boxes, and reinstall everything. This caused significant delays and made the installation cost us almost double. This product may be suitable for markets where its existing certification is accepted, but for Canada and the United States it needs proper CSA, UL, or other recognized North American certification. If VEVOR wants to sell this product in North America, they should clearly state the certification status and obtain the proper approvals required for electrical inspections. The box is good quality, but without North American certification, it can create serious problems for contractors and customers.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Office Manager
Considering that we ordered 13 and only received 4, (can't get anyone from Customer Service to respond, have submitted two cases regarding the remaining 9 that are still reflecting the same shipment status as May 2nd and it is now 12 days later and we continue receiving the same BOT messages) I guess the boxes aren't too bad. When you actually receive them.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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John John
Buyer
The seal didn't come with the box. I need the now!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Build Fast Build Fast
Defective door design
The enclosure is overall nice and very sturdy. It’s very heavy, has a good backplate, and the powder coat paint seems good. If 50 lbs is too heavy, look elsewhere. Unfortunately, both boxes sent to me had sagging doors that could not be adjusted. I contacted customer service and did not have a good experience, so consider not being able to rely of their “free returns” advertising when you make your decision. Note that there is a newer model of this enclosure also being sold that has a different door design, a larger opening on the bottom, a rain cover, and upgraded locks for not a whole lot more. I’d skip this one and go for the other.
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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