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VEVOR Riscaldatore per Serra, Riscaldamento 2000 W Ventola Riscaldatore Elettrico Portatile di Piccole Dimensioni, Protezione Surriscaldamento, Impostazione 2 Velocità, per Serra, Stanza dei Fiori

Recensioni dei clienti per VEVOR Riscaldatore per Serra, Riscaldamento 2000 W Ventola Riscaldatore Elettrico Portatile di Piccole Dimensioni, Protezione Surriscaldamento, Impostazione 2 Velocità, per Serra, Stanza dei Fiori

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132 recensioni
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Broke after a short while Broke after a short while
Broken
PTC 185 m3/h
Broken  2 Broken  2
I have this greenhouse heater which I have used a couple of times with a times, and suddently the fan broke. The heating element works fine, but the fan does not spin anymore
7 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Janel Janel
Ms
I used this heater for about a month and the thermostat quit working. It doesn’t even power on
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Bruce Granger Bruce Granger
Appears well made but disappointed with the Heat Output
I have been using it on my Workbench in my Garage and have found when in use I always have to have it on High as the Medium setting is way too cool. It doesn't come close to my (Same Wattage) Infra Red Heater that was $20 more expensive puts out I would guess 4X the Heat. Even after it's been on High for an hour you can place and hold your hand directly on the front grill of the unit and feel no discomfort. I would not purchase this Unit again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jon Bartell Jon Bartell
Homesteader
The thermostat that came with it was deffective and would not release the heater plug.. unfortunate to have only part of a system. From day one it did not perform as described..
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Pops Pops
His Majesty
In the advertisement, the heater glows bright orange when operating. I have 2 of the same model and I can't get either unit to glow orange. The out put temperature is never above 400 degrees. Both units can't be defective. I think the advertisement is false!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
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John J Durrence John J Durrence
Vevor Greenhouse Heater
This unit barely puts out any heat. Don't know what's going on with it. Everything works, just no heat. Coils don't heat like it should. Just warm air coming out.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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JSimpson JSimpson
owner
No instructions came with this unit. The heater itself came with a 2 prong plug. The thermostat has a 3 prong plug and a 3 prong recital. Nothing matches.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Zachary Zachary
Didn’t work for me
Used this for a greenhouse outside, but it quit working after two days. Ended up throwing it away. Lost all my plants outside this past winter.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Whfmpr Whfmpr
Had some problems
Bought this to replace my previous one which I bought last year and only used for 6 weeks. That one started overheating with a burn mark on the thermostat. Contacted the company as it’s a serious safety issue and all they had to say was that the warranty was expired. I knew that already. I was contacting them because of a safety issue - no concern expressed. When it worked it was great and so is this one but I’d be cautious with it. I only bought this one as I couldn’t find another one that met my needs
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stephen Stephen
Mr
They failed to deliver my purchase while holding my money for a month. All I got were promises and requests to give them more time. After that they wished me to repurchase it at a higher price. They were swift to collect my money and then wanted an additional two weeks to provide a refund. Very disappointed former customer.
0 persone l'hanno trovato utile
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also, We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly.Thank you so much for speaking up,your input is key to helping us fix this and do better.
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