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VEVOR Riscaldatore Diesel, 8 kW, DC 12 V/24 V, Riscaldatore d'Aria Diesel Portatile Tutto in Uno con Telecomando e Schermo LCD, Riscaldamento Rapido e Silenzioso, Serbatoio Carburante Grande da 5 L

Recensioni dei clienti per VEVOR Riscaldatore Diesel, 8 kW, DC 12 V/24 V, Riscaldatore d'Aria Diesel Portatile Tutto in Uno con Telecomando e Schermo LCD, Riscaldamento Rapido e Silenzioso, Serbatoio Carburante Grande da 5 L

Tipo Verticale No 8KW - Blu

recensioni dei clienti

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Ionut Ionut
Prost
Tipo Verticale No 8KW - Blu
L am cumparat si nu face fata deloc , il tin 30 de ore consuma 15 litri de motorina si nu incalzeste deloc
0 persone l'hanno trovato utile
Risposta del servizio clienti: Salut, ne pare rău să aud că produsul nostru ți-a cauzat probleme - înțelegem perfect cât de frustrantă poate fi o defecțiune în timpul utilizării. Vrem să rezolvăm asta rapid pentru tine!
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Tradotto da rumeno
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karasmer karasmer
heater
Tipo Orizzontale No 8KW - Blu
I must have got a lemon, been a lot of problems with it but Vevor may issue a refund we shall see.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Brian Brian
Heat User
Tipo Orizzontale No 8KW - Blu
Haven't used the product yet, alot of issues with delivery, mediocre response time and offered a refund of $20 as a gesture of good faith but nowhere to respond and asking for account numbers or friends account numbers to send refund to------------ would be easier to refund the original account that paid for it but what do I know.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Zachary Zachary
Never received my order
No 8KW - Blu
Never received my order and customer support wouldn't do anything about it just said sorry about your luck
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Craig Craig
Work when it wants to?
No 8KW - Blu
Started out great, quick shipping, easy setup, seemed to put out good heat but after using the heater a couple of times it started to throw an error code. The heater will run for anywhere from 10 to 15 minutes before it will shut down, after shutting down and letting it cool off the heater has run for an extended period of time but don't think its something that should run unsupervised. After watching several reviews it seems that these heaters either work flawlessly or they don't, hopefully you'll have better luck with your purchase. Would not recommend based on my experience with the item.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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matt brown matt brown
Garbage
Tipo Orizzontale No 8KW - Blu
This thing worked for 2 hours then quit i have been playing back and forth with there so called team jumping through hoops trying to prove it's defective... after sending the video they requested I've gotten silence and a window on the chat that says im up next for over 24 hrs don't buy these they are faulty
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Frank Frank
Maintenance
Tipo Orizzontale No 8KW - Blu
Doesn’t work I tryed to let VEVOR know but they didn’t get back to me
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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JOSH JOSH
Pissed off customer
No 8KW - Blu
Ordered a month ago and still haven't seen it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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fog bay fog bay
boss
Tipo Orizzontale No 8KW - Blu
We carefully explain our delivery instructions on all orders. Vevor screwed it up again as they could not deliver and took a few weeks to find and refund. They are not able to read clear delivery instructions. bummer
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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leandre leandre
disfonctionnement
Tipo Orizzontale No 8KW - Blu
le branchement ne arche absolument pas les fils sont livrés dénudés et rien ne fonctionne très grave de vendre un produit dans cet états je ne comprend pas les avis positifs je pense qu'ils sont non verifiées et que c'est mensonger le service co ne reponds pas non plus
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Tradotto da francese
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