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VEVOR Riscaldatore Diesel, 8 kW, DC 12 V/24 V, Riscaldatore d'Aria Diesel Portatile Tutto in Uno con Telecomando e Schermo LCD, Riscaldamento Rapido e Basso Rumore, Serbatoio Carburante da 5 L

Recensioni dei clienti per VEVOR Riscaldatore Diesel, 8 kW, DC 12 V/24 V, Riscaldatore d'Aria Diesel Portatile Tutto in Uno con Telecomando e Schermo LCD, Riscaldamento Rapido e Basso Rumore, Serbatoio Carburante da 5 L

Tipo Orizzontale No 8KW - Blu

recensioni dei clienti

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225 Recensioni
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Constantin Constantin
Dificcult to use
Tipo Verticale No 8KW - Blu
First, I received the product after prolonged reclamation to carrier. The display cannot be maintained more than 30 seconds. I tried to start the heater, two long hours, but I cannot. The fuel pipe it's impossible to be primed. I will try after several days when will I calm down after so many attempts. The exhaust pipe is too short and it's impossible to find something suitable to extend it. Not recommended!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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matt brown matt brown
Garbage
Tipo Orizzontale No 8KW - Blu
This thing worked for 2 hours then quit i have been playing back and forth with there so called team jumping through hoops trying to prove it's defective... after sending the video they requested I've gotten silence and a window on the chat that says im up next for over 24 hrs don't buy these they are faulty
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Rami Rami
Hungary
Tipo Verticale No 8KW - Blu
Szerintem túl sokat fogyaszt és nagyon hangos a gép pedig azt írták hogy ez már a halk verzió! A fűtése lehetne erősebb! Kezelése egyszerű nincs gond vele!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Szia! Őszintén sajnáljuk, hogy csalódást okozott az értékesítés utáni és ügyfélszolgálatunkkal kapcsolatos tapasztalata, és komolyan vesszük a visszajelzését. Köszönjük, hogy szólt hozzánk – az Ön visszajelzése kulcsfontosságú ahhoz, hogy segítsen nekünk megoldani a problémát és jobban teljesíteni. Észrevettük, hogy az Ön által jelentett problémát e-mailben megoldottuk. Örülünk, hogy a problémáját gyorsan kezeltük. Ha további kérdései vannak, kérjük, forduljon hozzánk újra.
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Tradotto da ungherese
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Frank Frank
Maintenance
Tipo Orizzontale No 8KW - Blu
Doesn’t work I tryed to let VEVOR know but they didn’t get back to me
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Alvis Alvis
Major Safety Concern – Presence of Loose Fiberglass Insulation
Tipo Verticale No 8KW - Blu
I purchased a VEVOR Diesel Air Heater with high hopes, but my experience has been concerning due to a significant safety issue. Upon opening the unit for an initial inspection, I discovered fiberglass insulation within the main interior compartment, without any warnings it is fiberglass, there is no in product description or manual. This is problematic because the fibers could easily become airborne and be blown into the living space, posing a risk of skin/eye irritation and inhalation issues. It was a very bad experience, I had my fingers iritated, and I needed to clean contaminated room. I might have also inhaled some particles of it without knowing. I did not contact customer support yet regarding this health hazard. I will be after finishing my review. The potential health hazard makes it unsuitable for use in an enclosed space without significant modification and cleanup (wearing appropriate PPE, like a respirator and goggles, during cleanup). For the safety of other consumers, VEVOR should use a better, contained insulation material. I cannot recommend this product due to this serious quality control issue. You can see fiberglass in the description picture white textile for fume extraction. My advice when you get this product, throw away white textile instantly, dont even open it from the bag. Find better solution form fume extract.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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fog bay fog bay
boss
Tipo Orizzontale No 8KW - Blu
We carefully explain our delivery instructions on all orders. Vevor screwed it up again as they could not deliver and took a few weeks to find and refund. They are not able to read clear delivery instructions. bummer
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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leandre leandre
disfonctionnement
Tipo Orizzontale No 8KW - Blu
le branchement ne arche absolument pas les fils sont livrés dénudés et rien ne fonctionne très grave de vendre un produit dans cet états je ne comprend pas les avis positifs je pense qu'ils sont non verifiées et que c'est mensonger le service co ne reponds pas non plus
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Tradotto da francese
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Zachary Zachary
Never received my order
No 8KW - Blu
Never received my order and customer support wouldn't do anything about it just said sorry about your luck
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Ik Ik
Nooit
Tipo Verticale No 8KW - Blu
Ik heb de kachel nooit binnen gekregen. Ik heb wel mijn geld terug gehad.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op. We bieden tevens onze oprechte excuses aan voor de onbevredigende logistieke ervaring die u heeft gehad. We hebben dit probleem genoteerd en zullen het terugkoppelen aan onze logistieke partner om het leveringsproces te optimaliseren. Bedankt voor uw feedback, die ons helpt onze dienstverlening te verbeteren.
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Tradotto da Olandese
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Craig Craig
Work when it wants to?
No 8KW - Blu
Started out great, quick shipping, easy setup, seemed to put out good heat but after using the heater a couple of times it started to throw an error code. The heater will run for anywhere from 10 to 15 minutes before it will shut down, after shutting down and letting it cool off the heater has run for an extended period of time but don't think its something that should run unsupervised. After watching several reviews it seems that these heaters either work flawlessly or they don't, hopefully you'll have better luck with your purchase. Would not recommend based on my experience with the item.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Tradotto da Inglese
Vedi originale

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