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VEVOR Riscaldatore d'Aria di Parcheggio Diesel, 8 kW DC12-24 V, Riscaldamento Rapido con Telecomando e Interruttore LCD Blu, Silenzioso, Funzione di Preriscaldamento per Camper, Camion

Recensioni dei clienti per VEVOR Riscaldatore d'Aria di Parcheggio Diesel, 8 kW DC12-24 V, Riscaldamento Rapido con Telecomando e Interruttore LCD Blu, Silenzioso, Funzione di Preriscaldamento per Camper, Camion

Tipo Verticale No 8KW-Rosso

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Darko Bartolić Darko Bartolić
Umirovljenik
Tipo Verticale No 8KW - Arancione
Narućio sam prvo jedan bjeli okomiti 8 kw,preko posrednika skoro po duplo većoj cjeni,a zatim.direktno još jedan s Vevora,.Onaj bjeli je proradio pri izravnom kvrcanju po pumpi goriva,ali sad radi bez greške,nema Hr,upuze,Hr jezik na displeju koji ima 3 dugmeta,prekomlicorano.Ovaj Vevorov (naranđasti))isti"kao" pumpa nikako da krene,isti displej drukćije postavke,narućio drugu ali nije još stigla,čekam još. S cjenom sam zadovoljan,ali kvaliteta baš i ne.
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Risposta del servizio clienti: Primili smo vašu prijavu u vezi s ovim problemom. Naš tim za korisničku podršku odgovorit će na vaš problem u roku od 24 sata i nastaviti pomagati dok se sve vaše potrebe ne riješe. Molimo vas da pratite odgovore na prijave i obavijesti e-poštom.
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Diesel heater Diesel heater
I hope the next two last longer
No 8KW - Nero
I ordered 2 as a backup, and 2 as running units. The two running units stopped working within 3 weeks.
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Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ann holmgren Ann holmgren
Mrs
Tipo Verticale No 8KW-Rosso
It worked Great the first weeks bu suddenly gases från The exhaust started to get in trough the heaterfan. Dangerus and it was Lucky we have the gaslarm. So check your machine very carefully
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Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Bullmarc Bullmarc
M
El producto no funciona bien debido al termostato. Aporté la prueba de que estaba fallando. En el sav Vevor no hacen un intercambio, por lo que no hay garantía obligatoria. No es normal, así que no lo recomiendo
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Risposta del servizio clienti: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayudas a mejorar. Transmitiremos tus comentarios al equipo correspondiente para que realice las optimizaciones necesarias. ¡Gracias de nuevo por tu valiosa aportación! Lamentamos que nuestro producto te haya causado problemas. Hemos detectado que el problema que reportaste se ha resuelto por correo electrónico. Nos complace que tu problema se haya solucionado con prontitud. Si tienes alguna otra pregunta, no dudes en contactarnos de nuevo.
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Kristen Kristen
Boat owner
Si 8KW - Arancione
I bought this diesel heater for my boat to keep it warm in the winter because one of my friends has one that he says works great. His is the portable suitcase kind and he just puts it out on the deck of his sailboat in the cockpit area but I purchased this one to permanently install. It works really well a lot better than the electric heat I had before but my one issue with it is the software settings that you cannot change on the thermostat mode. It will run continuously because it will turn itself down to a very low power level that's not enough to raise the temperature even when it's 6-7° below your set temperature. 6-7° is a lot on a heating system and the tolerances are actually even more than that. Vevor should would do a firmware update and change it to where it will actually go to a higher power level than one or two when it's six or seven degrees below your set temperature because it should increase in power level if you're below the set temperature and it's not increasing any. Even if they put a delay in that if the thermostat doesn't detect the temperature change in say 5 minutes it should increase the power level by one until a increase is detected at least. M9st h9.e thermostats now have a 1 degree tolerance when calling for heat. Older thermostats were 2 or 3 degrees. The body will notice small differences in temperature change. So far the thermostat has been useless and I have to manually control the unit all the time to keep a stable temperature on my boat.
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Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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A.Teu A.Teu
Kaputt angekommen
Tipo Verticale No 8KW-Rosso
Das Gerät kam defekt an und die Rückgabe ist sehr kompliziert. Erst ein Video und Fotos des defekten Gerätes senden und dann wird über die Rücknahme entschieden. Das ist nicht sehr Kundenfreundlich
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Risposta del servizio clienti: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Don Phillips Don Phillips
Job
Tipo Verticale Si 8KW - Arancione
All of it
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Jim G Jim G
The Boss
Tipo Verticale Si 8KW - Arancione
The first one that arrived didn't work, wouldn't power up. It was a project to finally get a replacement. It took 2 weeks...finally. The 2nd one worked perfectly and performed better than expected. The reason it's not a 5 star is the aggravation factor of dealing with an email return, very poor process. Finally, the live chat worked, no customer service phone #.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Jarno Tuomikoski Jarno Tuomikoski
Wewor diesel lämmitun
Tipo Verticale No 8KW - Nero
Hyvin lämmittää . Meteliä kyllä pitää isoilla kierroksilla. Låhinnå pumppu.
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Risposta del servizio clienti: Hei! Arvostamme todella, että jaoit ostokokemuksesi kanssamme. Se merkitsee meille paljon, sillä se auttaa meitä parantamaan palveluamme. Kiitos vielä kerran arvokkaasta palautteestasi!
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Phil Phil
Take the good with the ugly?
Price is good... but here's the down side..... Its very loud... the fuel pump makes a loud bang, bang, bang sound. I read this before, but thought, how bad could it be? Trust me, its loud and annoying. The remote and the controls in general are so bad, its almost disfunctional. Maybe if you use it daily, you could figure out and remember all the crap you need to do, just to adjust the temperature... but for me, I don't use it often, so when I do, its a mission to set the temperature. If you are running the exhaust pipe through anything flammable, you're going to need some sort of heat shield. I was running mine through wall that was sheathed with plywood and quickly realized that it was going to burn the place down. But, all that said, it does give off some nice heat for a fishing hut or small shed.
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Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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