Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Display Digitale Colorato, Serbatoio del Carburante da 5 L, Silenzioso, Annuncio Vocale, per Camper, Camion
Tipo Verticale No 8KW - Arancione
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Owner
Si 2KW - Arancione
Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane.
First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later.
We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days.
Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR!
The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.
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Problème
Bonjour, il démarre pas et me marque un défaut E-06
J'ai essayé plusieurs fois et impossible de le démarrer, j'ai tout monter, mis le gazoil, et aucun moyen de le lancer, do'c serai t'ill possible de me recintacter svp
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Grossa fregatura
Tipo Orizzontale Si 8KW - Arancione
Prodotto nuovo arrivato difettoso. Assistenza pessima: invece di sostituirlo, ti chiedono di smontarlo e ripararlo da solo, offrendo un rimborso ridicolo di 31 €. Pratiche commerciali scorrette, assolutamente da evitare. Non rispettano né garanzia né cliente.
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Mr
Not very impressed with vevor themselves, I ended up getting a heater that was all smashed to crap , they wouldn't replace it , at first they wanted to refund me $30 to go somewhere else to get it fixed , not realistic, I had bought a first heater from them and it was great , but when it comes to paying for something that's saposta be new and not damaged and it comes damaged and they won't replace it , not very good
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Chauffage diesel
Na jamais fonctionné
Erreurs E8 je pensais que c'était du a mon installation.
Après avoir enlevé, tester sur l'établit, rien a faire toujours erreur E8
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Lovit
Tipo Verticale Si 8KW - Arancione
Produsul a venit deteriorat
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Fungerer ikke som den skal
Tipo Verticale No 8KW-Rosso
Dieselpumpa gir ikke nok diesel slik at den stopper etter få minutter. Jeg trenger en ny pumpe.
Jeg har prøvd support men de krever en videodokumentasjon for å se på problemet. Jeg lan inn videoer som avtalt i chaten men de hevder at de ikke har fått den.
Hvis dere ikke reagerer på dette så gir jeg opp.
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Mr
Tipo Orizzontale Si 8KW - Arancione
Purchased Diesel heater from vevor
Package came damaged No exhaust
Went back and fourth for almost 2 weeks where they were emailing me at all diffrent hours 3@m /4am with options but didnt want to refund or return
Eventually they did a full refund and sent out another replacement part(exhaust)
After the second exhaust arrived damaged
(unsure why they didn't package it properly) they turned around and said i was now on my own and go and find something that will work as I have had a full refund
Disappointed and lack of professionalism
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Unhandlich, schlechte qualität
Die Heizung ist unhandlich, lässt sich sehr schlecht befüllen, ist laut, klackert und die Passform der Teile wie Auspuff etc. passt einfach nicht schön zusammen und ist undicht. Ich würde die Heizung NICHT weiterempfehlen!!
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Disappointed consumer
Junk. Pure junk. This heater did not work after installation. It died after 33 minutes. Customer service is an absolute joke. You enter a chat and they then ask you for your patience and understanding by making you wait two days for them to get back to you. How would you possibly know that you would be at the heater to troubleshoot when you don't know when you're going to contact you again. This company is horrible
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