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VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Display Digitale Colorato, Serbatoio del Carburante da 5 L, Silenzioso, Annuncio Vocale, per Camper, Camion

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Display Digitale Colorato, Serbatoio del Carburante da 5 L, Silenzioso, Annuncio Vocale, per Camper, Camion

Tipo Verticale No 8KW - Arancione

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th*** th***
Déçu
Tipo Orizzontale Si 8KW - Arancione
Moyennement satisfait, pompe bruyante et horloge sur le cadran qui avance énormément !!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mike Mike
MR
Tipo Orizzontale Si 8KW - Arancione
Decent concept, let down by build quality and support I bought this diesel heater expecting a solid budget option, and the core performance was actually fine when it worked. But the build quality doesn't hold up to real-world use - after disconnecting and reconnecting it, the unit stopped powering on entirely. For a heater that's meant to be portable, that's a significant flaw if simply moving or reconnecting it can cause it to fail. What really let this down was the customer service. When I reached out to customer service, the process was slow and unhelpful - no clear troubleshooting, no urgency, and no real accountability. I asked for a refund or replacement and got nowhere fast, which shouldn't be the case for a fault this straightforward. Pros: Heats well when functioning, compact design Cons: Fragile wiring/connections, unreliable after reconnection, poor customer service response I'd buy again, but I'd go in with expectations set that if something goes wrong, I'll have to sort it out myself rather than rely on any real support.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Lyn Lyn
Mrs
Was excited to see how this heater would work and impressed with the heating it provides but were totally let down with the loud ticking noise coming from the fuel pump . It’s so loud that we won’t be able to use it as our camping heater as it annoys everyone. 😕
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ivar Ivar
Mr
No 2KW - Arancione e Nero
I had a 5 kw first in my boat but it was too powerful so it was only used at level 1. That's why I bought another 2 kw to be able to utilize it better, But the bearing and fan noise is too high on the 2 kw diesel heater so I will replace it with the 5 kw diesel heater again to reduce the noise. So my experience is that the 2kw diesel heater is useless due to unpleasantly high noise.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alan james Alan james
Mr
No 2KW - Arancione
Brought two, both had assembly problems, easy enough to fix as I'm a mechanic, but if not mechanically minded, would have been a throw away. Little things internally, does not appear to have quality control as someone is not doing their job. Will only buy 5kw units from now on, have had zero trouble with the 9 I've purchased.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Precise Annie Precise Annie
Ms
Due to poor manufacturing it leaked fuel, and still does on startup, but not to the same extent as it first did after we made an alteration/repair ourselves. Initially it took many attempts to get it to keep running. We found the fuel pipe had been folded because it had been crammed into a space that was too small. The manual on/off button gets stuck and will not work sometimes, but the fob works OK. The instructions that come with it are useless. It did not compare favourably in price or quality with another make we had bought previously. Would not buy a Vevor one again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peter Peter
Mr
Si 8KW - Arancione
Heater works great but exhaust pipe & muffler broke while installing ,instructions hard to follow,but does work well in end, have not figured out how to connect warranty
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Boss
Si 8KW - Arancione
Purchased one of these as my old heater went out, decided to try the vevor rather than the espar, got it installed, it worked for about 2 weeks then quick working, it took over 4 months for them to finally replace it. Mind you I boxed up the old one, shipped it off, and it still took forever tk get a replacement. I had to email in twice asking if I was getting even the broken one back or my money or something and after another month they finally said "sorry for the delay" and they would get the new one to me. A month later it shows up. The entire process successfully brought me to the warm season where I dont even need it so I havent even installed this new one. Maybe it works, maybe it doesn't idk. But a warranty and service that takes months is ridiculous.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for any inconvenience caused and appreciate your patience and understanding throughout the process. We’re glad that the matter was resolved promptly through our email communication. Thank you for taking the time to share your feedback with us. Your comments are truly valuable and help us continue improving our products and services. Should you have any further questions or concerns, please do not hesitate to contact us again.
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Erik Erik
Diesel heater
Tipo Verticale No 8KW - Arancione
Diesel heater 3
Helaas was hij stuk na een keer gebruiken daarna meteen een storing
1 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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James Phillips James Phillips
Mr.
No 2KW - Arancione
First time I used it was this past week at Rock lake and all would do is give me code E10 tried to get it to work as was cold in mornings Damn thing no good to us at all
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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