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VEVOR Riscaldatore d'Aria Diesel All-in-One per Auto Camper Camion RV 12V 5-8KW Temperatura Regolabile 8℃-36℃ Controllo Bluetooth, Riscaldatore da Parcheggio per Auto Consumo di Carburante 0,16-0,62L/h

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel All-in-One per Auto Camper Camion RV 12V 5-8KW Temperatura Regolabile 8℃-36℃ Controllo Bluetooth, Riscaldatore da Parcheggio per Auto Consumo di Carburante 0,16-0,62L/h

Tipo Verticale Si 8KW - Arancione

recensioni dei clienti

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8169 Recensioni
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William Holloway William Holloway
Owner
Tipo Verticale No 8KW - Arancione
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Peter Peter
Nicht lange haltbar
Das Gerät war max 10 Std. im Einsatz, und läuft schon nicht mehr. Error 03, Dankeschön
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Peter vandertogt Peter vandertogt
Home owner
All worked when I got it and tested it. Then decided to put away for awhile and when I went to use it for a set up the remote didn't work. I did all troubleshooting and contacted vevor about purchasing a new remote at my cost. After several emails and chats vevor couldn't help me replace my remote. Sad that they cant support customers even when they offer to purchase a product to keep the vevor product going.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Julien Pierre Julien Pierre
Non conforme
No 2KW - Arancione
Le chauffage fonctionne mais ne régule pas. Quelle que soit la température de consigne affichée, il la dépasse sans jamais arrêté de chauffer. Pour 8 degrés demandé, a 26 degrés il chauffe toujours. La notice stipule pourtant bien qu il fonctionne en automatique avec une température réglable de 8 a 36 degrés...En attente d un retour des services techniques Vevor...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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b b
owner
Tipo Verticale No 8KW-Rosso
Quit wont relite
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Juan Ignacio Juan Ignacio
No genera mucha seguridad
Tipo Orizzontale No 8KW-Rosso
Lo he probado pero la verdad no me ha generado mucha seguridad su funcionamiento y los ruidos que hace
0 persone l'hanno trovato utile
Risposta del servizio clienti: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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Sean Penniman Sean Penniman
Diesel heater
Tipo Verticale No 8KW - Arancione
Not impressed, the design of air tube and exhaust are poor need to separate
0 persone l'hanno trovato utile
Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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EMILIA EMILIA
user
Tipo Orizzontale No 8KW - Arancione
The heater doesn't turn off when reaching the established temperature. Also has big issues when starting, a lot of failure E-10 error. When it works it works well.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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John John
Does not work
Tipo Verticale Si 8KW - Arancione
Five hours trying every troubleshooting advice in existence, a run to the store for diesel and fuel, a 12v adapter, and this poorly made "heater" does not work.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Alex Alex
Mr
Have an issue where the timer advancec by an extra hour every few days, basically making the timer start function useless. When i contacted customer support i was told that the "time displayed on the screen is designed as an auxiliary timing function and should not be used as a clock". i'd stay clear of this product if you plan to have the heater started by timer.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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