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VEVOR Riscaldatore d'Aria Diesel 5-8KW DC 12 V/24 V Riscaldatore da Parcheggio Portatile con Telecomando Schermo LCD, Serbatoio del Carburante da 4,5 L per Camion Camper

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 5-8KW DC 12 V/24 V Riscaldatore da Parcheggio Portatile con Telecomando Schermo LCD, Serbatoio del Carburante da 4,5 L per Camion Camper

Tipo Valigia No 8KW - Nero

recensioni dei clienti

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205 recensioni
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Tradotto
Vedi originale
Harry  Nordnes Harry Nordnes
Mann
Tipo Cassetta degli Attrezzi No 8KW - Arancione
Mann 1
Bestilte denne skulle Til Narvik havnet i Alta Vanskelig å få den vidresent til rett adresse
1 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har mottatt saken din angående dette problemet og har vært i kontinuerlig kommunikasjon med deg om det. Vi har gitt deg en løsning via e-post og venter nå på tilbakemeldingen din. Vi vil fortsette å følge opp problemet til det er fullstendig løst. Vennligst følg med på svarene på sakene dine og e-postvarsler.
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Tradotto da Norvegese (Berkmel)
Vedi originale
No Power to unit No Power to unit
They are really trying but still no luck
They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1 They are really trying but still no luck 1
Order # 25112000944218093955 No power to the unit. Walking though troubleshooting process for days. Have called, emailed and sent pics Request #2908900 - This is supposedly an amazing heater -- cant wait to test it out.. Paid extra for external tank - but for now Its completely not functional until we figure out the short... Not a happy camper today out here in the cold.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tradotto da Inglese
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Adi Adi
Defective Heater With Serious Fuel Leak
I received this diesel heater, but it arrived with a serious fuel leak. Diesel fuel was leaking inside the unit.. Due to the potential fire and safety hazard, I stopped using it immediately. I contacted customer service, provided video evidence, and requested a refund. The initial response times were slow, and I was offered a replacement when I had specifically requested a refund. My experience with this product has been disappointing due to the safety issue and the difficulty resolving the matter. Buyers should carefully inspect the unit before use.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
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 Chenia Chenia
Jamais reçu ma commande
Tipo Cassetta degli Attrezzi No 8KW - Arancione
Je n'ai jamais reçu ma commande
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Tradotto da francese
Vedi originale
Max Max
Mr
Heater was working great then the fan quit working now I am trying to get parts to get it working it needs a new fan controller the fan controller also controls the operation of the heater working with warrant department for parts
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tradotto da Inglese
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Steve Wurtz Steve Wurtz
President/Ceo
This unit ran when first installed, however haven’t been able to get it started again. Very frustrating trying to get help This unit was my second purchase, so I’m very disappointed in its performance
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Jimmy shorter Jimmy shorter
Mr
Junk heater quit working took apart to clean everything that is supposed to be clean and still doesn’t work
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Dominic Kael Dominic Kael
Failed after 6 weeks of use
I purchased the Vevor heater expecting reliable and consistent warmth, but my experience has been extremely frustrating. The unit often fails to ignite or maintain heat, the temperature fluctuates unpredictably, and the thermostat offers little to no regulation. Build quality feels cheap, with rattling parts and misaligned components, making the heater unreliable even in a small space. What made matters worse was the complete lack of effective customer support. Emails and service tickets went unanswered or offered generic, unhelpful advice. The manual is minimal and doesn’t cover troubleshooting beyond the basics. For a product at this price, I expected either a functional unit or real support — I received neither. I cannot recommend this heater.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Charlotte Charlotte
Disappointed
For a VIVO suitcase diesel heater on January 26 and it was shipped out within a couple of days and it’s been sitting in New Jersey for over a week and the last location is at the terminal just miles from the delivery point and it’s been there four days and I still haven’t gotten my order. I am so disappointed in this company’s delivery service. I wouldn’t even give them one star . I just pray that when this unit comes I don’t have to send it back. I hope that it works. I’ve been looking so forward to it in this cold northeastern weather what a joke this company has become they gave me a $20 refund for my inconvenience which is far from enough.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jarrett Jarrett
Mr
Have had issues from the get go, difficult to start, followed the instructions and it was difficult, even had a couple buddies over to try and troubleshoot without any improvement, but eventually it began working… worked well a couple time once up and going until this past weekend …. Now it’s a major problem, made a strange sound then we smelt burning …. Opened it and the small was 10x stronger and smoked bellowed out… we immidiately turned it off and as of today I had a look and I don’t see anything burnt … reached out to customer service and they are sending it to another dept ( my concern) and they want photos and video’s … and no resolution … Not sure how to proceed as I need this thing for the upcoming weekend and they are advising me in an email to be patient … not a great outcome yet! I’ll update my review if I get some reasonable service otherwise be warned … this may be a significant issue!
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tradotto da Inglese
Vedi originale

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