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VEVOR Riscaldatore d'Aria Diesel 5-8KW DC 12 V/24 V Riscaldatore da Parcheggio Portatile con Telecomando Schermo LCD, Serbatoio del Carburante da 4,5 L per Camion Camper

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 5-8KW DC 12 V/24 V Riscaldatore da Parcheggio Portatile con Telecomando Schermo LCD, Serbatoio del Carburante da 4,5 L per Camion Camper

Tipo Valigia No 8KW - Nero

recensioni dei clienti

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Scott Larsen Scott Larsen
Owner
Works but fuel line leaks a little bit. Can probably deal with it
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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David David
Owner
Worked ok when I first got it but didn’t heat as hot as my earlier version, Now it will not pump fuel and I tried everything it say to do. Smokes awful bad when it tries to start Not a happy customer at all !!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mervin Allen Mervin Allen
Police
Does not provide enough heat.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Terry Terry
Battery use
This unit won't run off a charged 12v battery. Hooked it to 2x12v batteries and it doesn't run. The other one i had ran fine off a 12v battery..
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Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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stigen stigen
capt
Tipo Cassetta degli Attrezzi No 8KW - Arancione
the price is wrong. you have to pay 3-400 extra when you are picking it up at the post office.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Kevin OConnor Kevin OConnor
Faulty heater
Tipo Valigia No 8KW - Nero
This heater worked a total of 3 times before giving an error code rendering it completely useless. No support from vevour whatsoever other than a generic reply listing possible troubleshooting which only served to demonstrate the fact they had not read my email.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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James Barnes James Barnes
Purchaser
The unit started out great. I followed the priming instructions for the pump and when i did the three taps on the power button it ran good. The thermostatsmalfunction the next day and when the heater was in the turn off phase it showed A PP which indicates prime pump on the thermostat . It went hay wire smoke was pouring out of the unit because the glow plugs were on when it was turning off. The fan stopped and smoke was every.where. Didn’t even have it for a week and I’m very disappointed. I’m not sending back I am keeping it a reminder to not be cheap and not buy cheap stuff. This thing didn’t do a good job.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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NOT NOT
Owner
I really liked the took Box idea and jumped into a purchase. My first attempt at using the Box failed with the E4 message. The next 6 also failed. Im in touch with Vevor regarding a return as no spare parts seem to be available according to my search. I not sure I can work a repair as the unit has little room to work with, very tight. I also tried the Support Chat but it is not working I have sent photos and now await the result. Wish me Luck plse.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Travis  Rademacher Travis Rademacher
Not impressed. Missing parts
Was so excited to receive heater. However I got it fueled it up with diesel plugged in to 110 then went to hook exhaust hose up and it wasn't in box neither was the silencer. The black heater hose was missing as well. I still tried it seems to work but rather frustrated by missing half the parts
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ralph Bronson Ralph Bronson
Mr
Not happy only had my heater for a couple weeks and the fuel pump went I have been trying everything to get ahold of someone to get the parts or have it serviced under my extended warranty but to no avail can't reach anyone wtf terrible customer service all I want is a damn fuel pump so I don't freeze I have bought 3 heaters from vevor directly wtf can someone help me
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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