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VEVOR Riscaldatore d'Aria Diesel 8 kW, DC 12 V/24 V, Riscaldatore da Parcheggio per Auto RV Camper Portatile Tutto in Uno Controllo Bluetooth, Telecomando Schermo LCD, Serbatoio Carburante da 7L

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 8 kW, DC 12 V/24 V, Riscaldatore da Parcheggio per Auto RV Camper Portatile Tutto in Uno Controllo Bluetooth, Telecomando Schermo LCD, Serbatoio Carburante da 7L

Tipo Orizzontale Si 8KW - Colore Mimetico - Serbatoio Carburante da 7 Litri

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Camper52 Camper52
Heater power button defective from the box
From the box, the heater will not turn on or off using the control head mounted on the heater itself and will only work from the remote control. I have contacted Vevor to receive a replacement unit and am waiting on a response. I took a video of the malfunction to post here but there is no way to post a video as part of a review, but I have provided the video directly to Vevor. Will update this review in the future.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Aymeric Aymeric
Produit déglingué!
Tipo Orizzontale Si 8KW - Colore Mimetico - Serbatoio Carburante da 7 Litri
Produit bien emballé mais complètement cabossé et rayé de partout, manque des pièces, donc incomplet. Inutilisable en l’état, le sav demande des photos qui ne passent pas par leur plateforme car trop volumineuse. 160€ de mis à la poubelle, très mécontent, je déconseille l’achat. 👎👎👎👎👎
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous nous excusons sincèrement pour la gêne occasionnée par ce phénomène. Nous avons reçu votre billet et avons été en communication continue avec vous à ce sujet. Soyez assuré que nous suivons de près et que nous reviendrons vers vous avec une solution dans les plus brefs délais. En attendant, veuillez surveiller les réponses aux tickets et les alertes par e-mail pour les mises à jour.
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Johnathan Johnathan
diesel heater
 diesel heater 1
Almost caught fire under my truck.I've been trying to contact vevor for a replacement or any kind solution to resolve this. Ther was no melted wires but alot of smoke. I do believe it was internal with the heater. Because the silver part was very hot 🔥. But at the time I was not using it at all. I just woken up to alot of smoke
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Anthony byars Anthony byars
Diesel heater
Diesel heater 1 Diesel heater 1
I have bought two of these exact same models and neither one of them now work all they do is white smoke I have replaced Parts I have taken apart and cleaned them and they still don't want to fire
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Justin Justin
Cold person with a trash Vevor heater
Cold person with a trash Vevor heater 1
This heater. It can hold down a pile of papers, but it's not much good for more than that. I take that back actually. It can be an ok flame thrower. It spews white smoke from all over inside the body and the exhaust outside. You'd think that means fire but no, it's just smoldering diesel. It does get a little warm once it has a quick spark and shoots flames out of the exhaust hot enough to make the pipe glow red. It's very pretty to watch, though I'm pretty sure it's unsafe. I could deal with that, just call customer service and tell them the issue. Oh, wait. That's another terrible thing about this company. They don't have a customer service department. They have a robot that continually tells you it's looking into the issue. You can try to get in touch with them in a million ways. They'll never reply. So now I have a $150 or so paperweight after taxes, my hands and entire garage smell like diesel and I'm still cold. Not only do I not recommend this product, I don't recommend the company. Scam product, scam company. See ya Vevor, I'll be sure to tell everyone I possibly can forever how awful you are. I've attached a photo of the best thing this did, blow a bunch of smoke. Fun to watch, doesn't keep you warm
4 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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William Turnquist William Turnquist
Dont buy
Used for about 1 hour and it stopped working not worth the money
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Joe Joe
Bought this item
I got this lasted 1 week I hot the extended warranty paid $171.11 to get it to my door Vevor offered me $46 us dollars to make it right then offered $77 dollars even though i got the 3 year warranty but neither the warranty or Vevor will make it right dont buy from Vevor crazy a company screws you like this
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Anthony Anthony
Heater
This is the other model that I have bought that does not want to work and again I have tried everything from replacing glow plugs to cleaning them and yet funny enough when they've been taken apart there's no carbon in them at all but yet they don't want to run and now me and my daughter have no heat because of it
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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BA BA
Poor customer service
Well left it a bad review but not because the heater was bad but the company was terrible. Never did actually receive the the heater I ordered it it said it was coming with tracing number and everything. Never showed up and after couple weeks of emails and getting the run around finally got my money back. I’ve never seen such a poor customer service. Never get to talk to anyone it’s all through email. And the impression I got is the they can talk but they have no clue on what they are talking about because they can’t get off there ass and look for something. Just a normal large company with lazy work ethic. Will be a long time before I consider them again
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Richard Richard
Owner stromberg consulting
Bought the desiel heater ...it worked about 6 nights....about 55 hours total and it will not start any more... absolutely a waste of money!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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