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VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Interruttore LCD Nero, Silenzioso, Annuncio Vocale, Funzione di Preriscaldamento per Camper, Camion

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel, 12-24V 5-8KW, Riscaldamento Rapido con Telecomando e Interruttore LCD Nero, Silenzioso, Annuncio Vocale, Funzione di Preriscaldamento per Camper, Camion

Tipo Orizzontale No 8KW-Rosso

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Dan Dan
It's only 3 kw
Tipo Verticale No 8KW - Nero
I bought it because it was advertised as 8 kW, but in reality it delivers only about 3.5 kW. This was confirmed by Vevor themselves, who admitted the 8 kW claim is mainly a marketing label. Unfortunately, 3.5 kW is not sufficient to heat the space I intended. Here is their response Dear customer, Thank you for being so patient. Kindly note at 0.36 L/h fuel consumption and ~9.8 kWh/L, the heater can only receive about 3.5 kW of chemical energy. With realistic efficiency (80–90%), the actual heat output is ~2.8–3.2 kW, not 8 kW. The advertised “8 kW” for this type of diesel air heater is not a measured thermal output. It is a nominal/marketing rating or size class, often referring to a theoretical maximum or product category rather than real delivered heat. In practice, many low-cost “8 kW” diesel heaters deliver around 3–4 kW of usable heat, which aligns with your energy-balance calculation. Detailed efficiency or standardized test documentation explaining the 8 kW claim is typically not provided for these products. If you have any more questions, please don't hesitate to contact us.
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Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Samuel alma diaz Samuel alma diaz
Me
Tipo Diviso No 8KW - Arancione
I bought five of these same heaters they are all malfunctioning with the same part vevor has lowered their price I'm pretty sure they know what's going on they're making it almost impossible for me to contact them they haven't contact me back yet I think it's a scam shame on you vivor
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Samuel alma diaz Samuel alma diaz
Me
Tipo Diviso No 8KW - Arancione
Do not buy these heaters I bought five of them they're all doing the same exact thing it's the control board it throws off three or four different codes after running it for a few days they have lowered the price on this I'm sure they know it's going on and I have tried to get into their returns and they will not contact me or let me contact them this is a scam I'm pretty sure shame on you vevor.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Kenneth Kenneth
Pissed off
Tipo Verticale No 8KW - Arancione
The heater you sent me a week ago has already quit working need to send it back and get another one along with the other two new ones I have to send back they're all junk every one of them either the heater sensor are going bad because the head is too hot one thing leads to another they're all drunk I have four of them I need to start sending them back get rid of the scrap metal out of my house rather have my money back ASAP this is my second time of wanting my money back don't need you to send me more scrap metal
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Stoian Abdalah Dumitru Stoian Abdalah Dumitru
Dezamăgit
Tipo Orizzontale No 8KW - Arancione
Nu sunt mulțumit de căldură pe care o face Sufla un aer călduț care nu va încălzi niciodată
0 persone l'hanno trovato utile
Risposta del servizio clienti: So keres! Amen but mangas tumen te ulaven tumaro bikinimasko eksperienca amenca. Si but importantno te aźutil amen te laćharas amen. Pale naisaras tumenqe vaś tumaro śukar gindipen!
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Robin Robin
SVA inexistant
Tipo Orizzontale No 8KW - Arancione
SAV totalement inexistant qui vous fait tourner en rond pour ne pas avoir a gérer la situation
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Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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David David
Poor quality, diesel fuel leaking into heating unit suffocated my wife and I
Being a fool I bought this and didn’t test it right away and waited till camping trip. the fuel tank inside was cracked and began leaking directly into the heating unit. The fuel saturated into the heating unit and the fan pushed it through the tube suffocated us mid sleep and I kept thinking it must be gassing off as a new product. Missed the return window and had to throw away. It looks so nice but I wouldn’t buy again.
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Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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flo flo
le gaz s'échappe par la partie qui chauffe...
Tipo Orizzontale Si 8KW - Arancione
Un gros problème est survenu quatre mois après l’achat : le gaz, qui est normalement évacué vers l’extérieur, sortait par la sortie de chauffage. Il était donc impossible de l’utiliser.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Lieselotte Lieselotte
Owner
Dont Buy . Not Working . In correspondence with Vevor since and not solved.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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john john
8kw diesel heater
Tipo Verticale No 8KW - Arancione
Didn't work. Started throwing e8&10 error codes as soon as I turned it on and never fired once. Waste of money.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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