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VEVOR Riscaldatore d'Aria Diesel 5-8KW, 12V/24V, con Controllo APP Bluetooth, Telecomando e Schermo Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile a Riscaldamento per Veicoli e Spazi Aperti

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 5-8KW, 12V/24V, con Controllo APP Bluetooth, Telecomando e Schermo Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile a Riscaldamento per Veicoli e Spazi Aperti

Tipo Orizzontale Si 8KW - Bianco

recensioni dei clienti

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565 recensioni
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Daniel Daniel
Sucks dont buy
Keeps giving codes, wont heat. Hard to use screen. App works ok.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Guérin Guérin
Réclamation
Tipo Verticale Si 2KW - Bianco
bonjour ,j'ai découvert qu'il manquait les 4 pieds de soutien du chauffage ! donc très ennuyeux pour finaliser l’installation ; Est il possible de les recevoir ?! je changerais ma notation après réception de ces 4 pieds Numéro de commande:25120500905817533780 cordialement Ch G
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kyle Davy Kyle Davy
DO NOT PuRCHASE!!!!!!!!!!!!!!!
Buyer beware! This model is not safe, and does niot Operate as it has a major design flaw in the fuel pump and running of fuel lines. Customer support denies this. But many posts of this unit just quit working after a few uses due to the poorly designed fuel deliver system. Vevor customer service is probably the worst iI have ever dealt with. BUY ANOTHER BRAND save yourself the headache of them dismissing your claims. Happy Holidays!
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Philip Philip
Heater
Haven't been able to try it because I'm still waiting on parts that are out of stock.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Ken Beck Ken Beck
Worst diesel heater we have ever owned
This diesel heater never worked right from the start. It won't connect to the Bluetooth app no matter which one I find and try to use. The heater started firing up the first day...and from there it went STRAIGHT DOWNHILL. Never in my life have I hated something so much. If you need to rely on a heater, DO NOT BUY THIS!!!! Other issues to note, the fan speeds are definitely not optimal for proper burn and reliable flame. First I couldn't get it to run higher than level 4...then I couldn't get the stupid thing to run longer than a couple hours. Then the heater would sloppily start and flame would clunk out within minutes. Then it would only fire when the pump WASNT running(after the pump dumped a ton of fuel in) which made zero sense. So only 3weeks or so before it was USELESS. I pulled it apart to troubleshoot and it was FULL of stage 3 creosote. Only after 3 weeks of use. I've owned 3 other Chinese diesel heaters and none of them were ever this bad. Avoid this unit like the plague!
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Coquet Coquet
ARNAQUE !! ARNAQUE !!
Tipo Verticale Si 2KW - Bianco
Ce chauffage est arrivé cassé chez moi, lors que j’ai voulu le remplir de gasoil ça a fuit de partout me m’étant en danger moi, ma famille et ma maison sur roues. Cela fait une semaine que je combat le service après vente qui fait l’autruche et refuse de procéder à un échange sur mon matériel. CECI EST UNE ARNAQUE. Rien de professionnel à leur gestion. Produit arrivé cassé, délais de réponse du service client lamentable, gestion du problème complètement irrespectueuse et DANGEREUSE Je vous mets tous en garde par rapport à cette entreprise. ( impossible d’ajouter des photos à cet avis car elles sont apperemét « trop volumineuse » Arnaque
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Chad Haynes Chad Haynes
Owner
Item is junk quit working in less than 3 months. Contacted customer service and they will not replace, refund Orr repair item even though it has a 1 year warranty on it. Don’t waste your money buying from venvor!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Timothy Oliver Timothy Oliver
Owner of broken heater less than a month old
Bought this heater within one week started giving error codes smokes like crazy, had to replace the fuel pump and place the fuel pump still smokes like crazy throws error codes contacted vevor instead of returning it they told me I should watch a video on how to fix it that told me nothing that had anything to do with what was going on with my machine
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Upset customer Upset customer
Bluetooth doesn't work
The mounting screws for the brackets are wrong size. Also the bluetooth doesnt work. I tried scanning the qr code on the manual and it shows me their authentication expired 2 days ago and notifies me its a sketchy website.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Goldi Goldi
Funktioniert nicht
Tipo Verticale Si 2KW - Bianco
Standheizung nach 22 Stunen ausgefallen und startet nicht mehr
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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