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VEVOR Riscaldatore d'Aria Diesel 5-8KW, 12V/24V, con Controllo APP Bluetooth, Telecomando e Schermo Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile a Riscaldamento per Veicoli e Spazi Aperti

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 5-8KW, 12V/24V, con Controllo APP Bluetooth, Telecomando e Schermo Visualizzazione, Allarme CO, Riscaldatore Diesel Portatile a Riscaldamento per Veicoli e Spazi Aperti

Tipo Orizzontale Si 8KW - Bianco

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Tom Tom
Ok but not great
The heater definitely works great for small areas. When I got it the injector was bad and had to replace it. The part was sent quickly, but that hurt the quality for me. Plus it threw several ignition error codes with no actual issues.
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Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Grant Morley Grant Morley
Does not work
Does not work  2
Got this late and then filled up plugged in connected everything and done a pump prime and pump doesn’t work. No fuel going past pump in line. The pump in line is full of diesel but will not pump to outlet line at all. Tried to prime multiple times with same result and then e10 error.
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ryan Ryan
Overall does what it should
Had issues with getting the fuel pump to prime initially just kept throwing error codes, manually primed the pump with a primer ball inline off a fuel can. After that, starts up no problem
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Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Bryan D Tates Bryan D Tates
User
Worked great for about 2 weeks. Then the screen died on me now it doesn't work.
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Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Duane Duane
Mr
Ran great for three days then stopped working. VEVOR support could not diagnose problem and refunded the purchase price. Great product when it was working.
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Risto Risto
elektricity specialist
Tipo Orizzontale Si 8KW - Bianco
Dieselpump stopped work after 1 day and tempsensor as well . Might be good if it works!
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Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Dariusz Dariusz
Zgrabna ale droga
Tipo Verticale Si 2KW - Bianco
Plusy: niewielkie rozmiary, estetyczna obudowa, czujnik czadu, sterowanie z aplikacji wygodne i proste a apka przetłumaczona maszynowo na j.pol da sie zrozumieć :) Minusy: cena 489pln za 2kW, brak przewodu do zasysania powietrza do spalania a dołączony filtr ma identyczną srednice co kruciec zasysania wiec w praktyce nie da sie podłączyc, aplikacja niedostepna w standardowym sklepie play, trzeba pobrać plik a android cały czas ostrzega ze stronie wygasł certfikat ze pobierana aplikacja moze byc szkodliwa itd., wyświetlacz sterowania przyklejony tasmą dwustronną wprawdzie można wymontować by przenieść w inne miejsce ale trzeba samemu wykonać przedłużenia kabli inni oferują wyjmowany wyświetlacz w standardzie. Kup jesli zalezy ci na niewielkim rozmiarze i sterować zamierzasz przez bluetooth a miejsce montazu nie wymaga dalszego odprowadzania spalin (w zestawie rurka wydechu ok 60cm bezposrednio przez blache karoserii wystarczy ale nie dalej). Jeśli to nie są twoje priorytety poszukaj innego modelu w niższej cenie bo w środku siedzi taki sam zwykły "chińczyk".
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Risposta del servizio clienti: Cześć! Bardzo dziękujemy za podzielenie się z nami swoimi wrażeniami z zakupów. To dla nas bardzo ważne i pomaga nam się doskonalić. Jeszcze raz dziękujemy za cenne uwagi!
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Plancoulaine Lionel Plancoulaine Lionel
Températures incorrect
Tipo Verticale Si 2KW - Bianco
Bonjour suite à l'installation du chauffage je me suis aperçu a la mise en route que la température indiqué sur le chauffage ne correspond pas du tout a la température réelle de la pièce A mon avis la sonde de température ne donne pas les bonnes informations ou mal situé sur le chauffage ?
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Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Brice H Brice H
Owner
Really like these diesel heaters, but the issue with the 2KW is they ship with a 22ml pump, which from my research, it should be a 16ml, and the settings are not correct. At least with mine, you can't adjust the Hz on these, and mine ran rich enough it coked up. I'm only at 750ft above sea level. Running it on "Plateau" mode it runs better, but is still too rich on the highest setting. You can visibly see some black "soot/smoker" in the exhaust on 6th "Gear", to the point I'm afraid to run on high again, as tearing these down to clean is messy and a bit of a PITA. If the control was programable, you'd be able to adjust to lean out. They just run way too rich on the factory settings. Now I'll probably have to purchase a 16ml pump and different control to tune this, as from what I've gathered, no one has figured out a way into these to adjust the AFR, or if it is even possible. So looks like I'll be buying a 16ml pump and old style control, as Vevor tech was of no help. If you don't really need a 2KW, I'd go with a 5KW with older style control. Do your reseach, it may save you $50-$60 on additional parts to swap out.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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DIY DIY
Homeowner
Overall unit is ok simple design the led screen on the unit is small hard to see it’s not removable so the only option is to use the blue Tooth app. The menu options on the led screen take some time to understand you don’t have all the same options on the app. I decided to put a fuel filter in the unit after doing some research (plenty of videos on diesel heaters). The videos point out the fuel line issues when I took the cover off the fuel line (soft flexible rubber) from the fuel tank was kinked the fuel line coming out of tank was so close to the back end of the unit and it was routed up, the line easily bends so it easily kinks. so installed the hard white fuel lines and fuel filter. Vevor customer service was ok when contacting them.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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