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VEVOR Riscaldatore d'Aria Diesel 5-8KW, 12V/24V, con Controllo APP Bluetooth, Telecomando e Schermo di Visualizzazione, Allarme CO, Riscaldatore Diesel a Riscaldamento Portatile per Veicoli e Garage

Recensioni dei clienti per VEVOR Riscaldatore d'Aria Diesel 5-8KW, 12V/24V, con Controllo APP Bluetooth, Telecomando e Schermo di Visualizzazione, Allarme CO, Riscaldatore Diesel a Riscaldamento Portatile per Veicoli e Garage

Tipo Orizzontale Si 8KW - Colore Mimetico

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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RAí RAí
Bluetooth défaillant
Tipo Orizzontale Si 8KW - Colore Mimetico
J'ai acheté ce produit car pour moi il y avait la facilité d'utiliser l'application smartphone pour le faire fonctionner. Impossible de se connecter avec le bluetooth !!!! En cherchant sur internet je me suis aperçu que je suis loin d'être le seul. Aucune instruction à ce propos, et bien sûr rien en français. Dommage d'autant plus que la commande fixe est très compliquée d'utilisation.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Raymond Raymond
Monsieur
Tipo Orizzontale Si 8KW - Colore Mimetico
Bon design homogène , mais malheureusement beaucoup beaucoup trop bruyant au niveau de sa pompe d’alimentation : claquement / ne peut être utilisé en intérieur dans un véhicule aménagé et en extérieur bruit trop important si il y a des voisins avec risque de brûlure et d’incendie à cause d’une ligne d’échappement dont sa température est beaucoup trop élevée malgré sa protection …
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Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Sari Sari
Autotallilämmittäjä
Tipo Verticale Si 8KW - Nero
Käyttöohjeet puutteelliset, laitteen napit eivät toimi ohjeen mukaisesti. Bluetooth ei yhdistä eikä lämmittimen ohjaus puhelimella toimi. Useat ominaisuudet eivät toimi muuten kuin applikaatiolla, ilman bluetooth-yhteyttä appi ei kuitenkaan toimi. Sovellus vaikuttaisi helppokäyttöiseltä, jos sillä vain saisi laitteeseen yhteyden.
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Risposta del servizio clienti: Pahoittelemme tuotteemme aiheuttamaa haittaa. Ymmärrämme täysin turhautumisen, jota käytön aikana ilmenevä toimintahäiriö voi aiheuttaa. Pyrimme ratkaisemaan asian viipymättä. Lähetämme sinulle sähköpostitse päivityksen ongelmastasi. Ole hyvä ja tarkista sähköpostisi lisätietojen varalta.
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Dwayne Dwayne
Fuel Tank Cap
Fuel tank / cap threads stripped first time I tried tightening the cover on. Garbage 🗑️
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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JohnP JohnP
The exhaust tube installation difficulty
My second heater from Vevor. Same problem. The exhaust flexible tubing is very difficult to instal because there just isn’t enough clearance room underneath the unit to bend the tube sideways. I will have to raise the unit somehow in order to gain more room underneath the unit and be able to safely bend the exhaust tubbing sideways. Very annoying to needing to modify it before you can actually use it.
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Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Dale Dale
Mr.
Instructions are lacking. Manual oiling operation states "In shutdown state, press "up" or "down" simultaneously for 2 seconds to manually control the oil pump". Doing so gets no result. No indication of oil pump working. No sound. No schematic/drawing showing location of oil pump. App not available for Android w/ CalyxOS Any periodic maintenance required? Otherwise, I'm impressed. Very efficient.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Steven Steven
Diesel heater
Having a bit of trouble kept on turning off getting error e-10 and the top cap leaks when you move the heater
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ferreira Ferreira
Sir
Item works ok. I just opened it.lets see how the first tank goes. It appears to be a used item. I paid for a new item and got what appears to be used. not happy about that but unfortunately waited to long to open the box to check. I didnt think I had to because I was under the believe that I was getting a new item.
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Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Tom Tom
Mr
First one delivered no power supply Second one delivered power supply didn’t work On the first one the oil pump quit working after a month
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Dan Dan
Not really satisfied
Unit was not working, fuel pump and intake fuel line damage...New pump was received after 3 weeks but not the hose... Lucky I have some skills and tools to repair it... It works well now, but not strong enough for my big shop...Good I guess for a smaller space, camp trailer, tent, truck cabine... Intake an exhaust are underneath need a stand to install, and the exhaust pipe should be longer...
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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